Centuri
vs
Halo

Overview

What type of system is Centuri?

Centuri is a quality management system (QMS) for organisations operating in regulated industries. It competes with other document management and quality management tools, but stands out through its strong Nordic roots, high configurability, extensive AI functionality and a modular setup that suits everything from mid-sized food companies to large healthcare organisations.

What type of system is Halo ?

Sorry, no data yet.

Who uses Centuri?

Centuri is used by everyone from quality and operations managers to document owners and compliance officers, in organisations with 50–5,000 users. Typical customers operate in regulated industries with high demands on traceability and compliance. Common industries are food, manufacturing, life science and the public sector.

Who uses Halo ?

Sorry, no data yet.

Company size

Number of employees

Microbusinesses (1-10)
Small businesses (11-100)
Medium-sized businesses (101-500)
Large companies (500+)
Microbusinesses (1-10)
Small businesses (11-100)
Medium-sized businesses (101-500)
Large companies (500+)

Platform

Cloud service
On-premises
Mobile app
Cloud service
On-premises
Mobile app

Price information

Free trial
Price from

5SEK/user...

Module pricing
Subscription pricing
Licence pricing
Free trial
Price from

-

Module pricing
Subscription pricing
Licence pricing

Product features in Case Management Software

Automation and triggers
Case & response templates
Chat for customer and internal support
Customer service management & support
Customisable reports
Deviation management
Digital forms & self-service
Help desk functionality
Integration with ERP/CRM
Inventory and asset management
Knowledge base
Mobile-friendly interface
Real-time 360-degree overview
Self-service portal
Service management
SLA & escalation
Statistics & monitoring module
Sub-cases and delegation
Webhooks & API
Automation and triggers
Case & response templates
Chat for customer and internal support
Customer service management & support
Customisable reports
Deviation management
Digital forms & self-service
Help desk functionality
Integration with ERP/CRM
Inventory and asset management
Knowledge base
Mobile-friendly interface
Real-time 360-degree overview
Self-service portal
Service management
SLA & escalation
Statistics & monitoring module
Sub-cases and delegation
Webhooks & API

Why do companies choose you?

Why choose your system?

  • Flexibility and customisation

Centuri offers easily configurable processes and forms, with full support for documents, cases, contracts and tasks.

  • Usability and accessibility

A modern, intuitive interface gives employees a personal overview. The system is fully web-based and works on mobile without any apps.

  • Efficiency and performance

A powerful search engine with full-text indexing and relevance-ranked results makes it easy to find the right information fast.

  • Secure operations, hosted in Sweden

Swedish hosting with strict security requirements and full control over your data, in line with Nordic and European regulations.

Why choose your system?

Sorry, no data yet.

Why choose you as a supplier?

  • Flexibility and customisation

Centuri offers easily configurable processes and forms, with full support for documents, cases, contracts and tasks.

  • Usability and accessibility

A modern, intuitive interface gives employees a personal overview. The system is fully web-based and works on mobile without any apps.

  • Efficiency and performance

A powerful search engine with full-text indexing and relevance-ranked results makes it easy to find the right information fast.

  • Secure operations, hosted in Sweden

Swedish hosting with strict security requirements and full control over your data, in line with Nordic and European regulations.

Why choose you as a supplier?

Sorry, no data yet.

How do you position yourself in the market?

Centuri is a leading, future-proof QMS with a strong focus on quality, compliance and business value. By combining ease of use with powerful functionality, the platform helps organisations create structure, ensure traceability and make better decisions based on reliable information.

Our core expertise is in solutions for information governance, business management, document management, case management, risk management and process visualisation, all adapted to the specific needs of different industries.

We are strengthening our position through:

  1. Industry focus and expertise: We are well established and especially strong in key industries such as manufacturing, healthcare, food and the public sector, where requirements for traceability, risk management and governance are high. Our customers include some of the Nordics' leading players in their respective industries.
  2. Compliance and certifications: Our system makes it easier for customers to achieve and maintain compliance with key standards such as HACCP, ISO 9001, ISO 22000, ISO 13485, ISO 14001, FSSC 22000 and GDPR.
  3. Close customer partnerships: We build long-term relationships by working closely with our customers and adapting our solutions to their operations, which shows clearly in our 98% customer retention rate.

Several other factors also set Centuri apart, such as:

  1. Flexibility:
    The platform adapts easily to each customer's unique needs and processes, something few competitors can match.
  2. All-in-one solution:
    One platform that combines document management, process visualisation, case management and risk management.
  3. Industry focus:
    Tailored solutions developed in close collaboration with key industries such as food, manufacturing, healthcare, laboratories and the public sector.
  4. Continuous improvement:
    Incorporates methods such as Lean and Six Sigma to foster a culture of continuous improvement.
  5. Ease of use:
    An intuitive platform that is easy to use and configure, even without extensive IT resources.
  6. Local support:
    Fast, accessible support, so you get reliable and effective help.
  7. Value for money:
    A scalable SaaS model that suits companies of different sizes and budgets.

Centuri delivers flexible, user-friendly solutions with industry-specific expertise and a focus on sustainable growth.

How do you position yourself in the market?

Sorry, no data yet.

What needs and challenges do you solve for the customer?

Organisations today operate in a business climate marked by an ever-faster pace of change, growing information complexity and more regulatory requirements. Swedish white-collar workers spend close to 45% of their time on administration. As the amount of information and the number of systems grow, getting an overview of the business becomes harder.

Centuri helps organisations take control of complex information, growing regulatory demands and inefficient ways of working. Bringing governing documents, processes and follow-up together in one shared system reduces the risk of errors, duplicated work and loss of knowledge. The result is clearer structure, more reliable compliance and faster decision-making, which frees up time, strengthens quality and builds a more sustainable, competitive business.

The platform gives employees an overview of all information, whether documents, cases, contracts, competencies, risks or processes, filtered to what is relevant to each individual.

Centuri keeps track of everything your employees need to do, whether that's reviewing documents, renegotiating contracts, handling a deviation or updating their competencies. It's all gathered on each employee's personal to-do page.

Because the system is configurable, it can easily be adapted to support new and changing needs without bringing in expensive external consultants or technicians.

Take a look at our customer videos to see how we help companies in industries such as manufacturing, food and healthcare.

What needs and challenges do you solve for the customer?

Sorry, no data yet.

Reviews

Based on 10 reviews

Based on 7 reviews

Ease of use
5.0
Collaboration with the supplier
5.0
Support and service
4.7
Range of features
4.6
Customisation and flexibility
4.6
Integration
4.4
Value for money
4.9
How satisfied are you overall?
4.9
Ease of use
5.0
Collaboration with the supplier
5.0
Support and service
5.0Highest
Range of features
5.0Highest
Customisation and flexibility
5.0Highest
Integration
5.0Highest
Value for money
5.0Highest
How satisfied are you overall?
5.0Highest

Reviews

Pros

What we appreciate most about Centuri is the scalability. We can add/remove users as needed. WE can also add different uses as needed. This makes us feel comfortable that we pay for what we use.
Automation: Centuri offers powerful automation features that can save time and reduce manual workload. Users can create rules and workflows to automate repetitive tasks and processes.
The best thing about Halo is that it brings everything together in one place - case management, customers and change management. This means that we do not have to use several different systems. MSP Nordics gave us very good tips and ideas on how to set up the system.
As a Service Desk Manager, Halo is a tool that has really simplified and improved our daily work. What I like most is how user-friendly and structured the system is. We can easily manage tickets, prioritise workflows and follow SLAs in real time, ensuring that we deliver high quality service to our users. The automation is one of my absolute favourites - with features like automated escalations, reminders and customisable workflows, we can work faster and more efficiently. In addition, the reporting tools have been invaluable. They give us a clear overview of key metrics such as case volumes, resolution times and team performance, making it easier to identify areas for improvement and make data-driven decisions. Another great benefit is the self-service portal. Our end-users can easily create, track and resolve simple tickets themselves, which has relieved our team and improved the user experience. In summary, HaloITSM has made our service desk more organised, efficient and proactive. It is a tool I highly recommend to anyone who wants to take their ITSM to the next level!

Reviews

Cons

Some basic things like personalised view, even ex documents that are read are still visible.
We miss that Centuri provides record keeping.
Halo offers many integrations, but some of them require a little extra configuration to work smoothly. Once they are in place, everything works seamlessly.
As a Service Desk Manager, I really appreciate most things about Halo, but if I have to mention something I like the least, it's that some advanced customisations and integrations can be a bit time-consuming to set up on my own. The system has an incredible amount of features, but sometimes it takes a little extra time to configure them exactly the way we want them. Having said that, this is something that is really solvable with the right support we received from our local Swedish partner - and once we have customised the system, it works exceptionally well. The inbuilt automation and workflow features are powerful, and when we've taken the time to set them up, we've seen huge improvements in both efficiency and quality.