Questback
vs
&frankly
Questback
&frankly
Company size
Number of employees
Microbusinesses (1-10)
Small businesses (11-100)
Medium-sized businesses (101-500)
Large companies (500+)
Microbusinesses (1-10)
Small businesses (11-100)
Medium-sized businesses (101-500)
Large companies (500+)
Platform
Cloud service
Mobile app
Cloud service
Mobile app
Price information
Free trial
Module pricing
Subscription pricing
Licence pricing
Free trial
Module pricing
Subscription pricing
Licence pricing
Product features in Employee Pulse Survey Tools
AI assistance
API technical support
Automatic mailings
Continuous pulse survey monitoring
Employee Net Promoter Score (eNPS)
Feedback
Give praise
Heatmap analysis
KPIs/key metrics
Multiple languages
NPS benchmarks
Real-time data
Research-based questions
Staff data sync
Suggested actions
AI assistance
API technical support
Automatic mailings
Continuous pulse survey monitoring
Employee Net Promoter Score (eNPS)
Feedback
Give praise
Heatmap analysis
KPIs/key metrics
Multiple languages
NPS benchmarks
Real-time data
Research-based questions
Staff data sync
Suggested actions
Product features in Employee Engagement Software
API available
Automatic recommendations
Automatic reminders
Benchmarking
Chat function
Customisable design
Encrypted information
Ready-made templates
Segment data
SMS
Statistics and analysis tools
API available
Automatic recommendations
Automatic reminders
Benchmarking
Chat function
Customisable design
Encrypted information
Ready-made templates
Segment data
SMS
Statistics and analysis tools
Reviews
Based on 6 reviews
Based on 2 reviews
Ease of use
4.0
Collaboration with the supplier
5.0
Support and service
5.0
Range of features
4.5
Customisation and flexibility
4.5
Integration
4.0
Value for money
4.7
How satisfied are you overall?
4.8
Ease of use
4.5
Collaboration with the supplier
5.0
Support and service
5.0
Range of features
4.0
Customisation and flexibility
3.5
Integration
3.5
Value for money
4.5
How satisfied are you overall?
4.5
Reviews
Pros
The ease of getting in touch with you and that you always respond quickly and in detail
Easy to customise for our business.
User-friendly, easy to use by us and staff
Get real-time feedback, good support and staff appreciate it.
Reviews
Cons
Nothing to complain about
Not detected anything so far that does not work.
Not always flexible with the questions but has not affected us that much.
Not always possible to customise as we would have liked.
