Viskan

What do you like most?

Personalised service and the flexibility and ability to adapt solutions to our needs. You never get a no, always a solution.

What do you like least?

Nothing we can think of, so far.

What business-critical problems do you feel Viskan solves?

A business-critical problem has been to be able to quickly update our range and customise the site without needing external help. Viskan makes it easy for us to work on the content ourselves.

What do you like most?

The best thing about the VISKAN E-Handelsplatform is that we experience it as almost one-stop shopping, The system solves the entire customer journey and keeps track of stock

What do you like least?

There are still too few API solutions for the system - this is especially true when we use a third-party solution for customer service - we would like to have a solution where all communication/comment fields on the customer can be synced directly with a contact centre solution - then we could use the contact centre solution for communication and everything we send will automatically be synced with VISKAN and the opposite case where we communicate from VISKAN is synced to the contact centre solution.

What business-critical problems do you feel Viskan E-handelsplattform solves?

Campaign management and subscription management

What do you like most?

Our companies have been using the company for over 15 years. We have had fantastic contact with several key people in the company, they deliver quickly and are solution-orientated when challenges arise. Without their system, we wouldn't have been able to achieve the growth in both B/C and B/B that we are experiencing today.

What do you like least?

Wish they had a branch in Oslo

What business-critical problems do you feel Viskan E-handelsplattform solves?

They have a total system for how to create sales and systems in a world that requires rapid change