Sweet Systems

What do you like most?

Having an open and flexible platform allows you to develop according to specific requests, without being limited too much by fixed frameworks or predetermined features.

What do you like least?

Challenges in keeping to schedules and there are long lead times, creating unnecessary delays and inefficiencies in the process.

What business-critical problems do you feel Sweet Systems solves?

Sweet is the ERP system and backend solution for my company, developed to streamline our platform. The system enables a smoother and more digitised process, eliminating the manual work and unnecessarily long lead times that previously characterised our business.

What do you like most?

Very user-friendly and smooth. Feels modern and easy to integrate with other systems. A big plus is Form Designer where we can create and edit our digital forms ourselves. I also really appreciate the support and staff at Sweet who are always accommodating, fast and helpful.

What do you like least?

Satisfied with most things

What business-critical problems do you feel Sweet Systems solves?

With Sweet, we have managed to create a seamless process for our case management and also made great strides in the digitalisation of our forms, which are now not only digital but also integrated and automated via Sweet Automation.

What do you like most?

I have recently started using Sweet Systems for our company's CRM needs, and I can wholeheartedly say that it has revolutionised the way we manage customer relationships. Their user-friendly interface has made it easy for our team to track, analyse and manage customer interactions in an efficient manner.

What do you like least?

The project requires the commitment and involvement of the whole organisation in the system change. Training requires the involvement of the internal organisation.

What business-critical problems do you feel Sweet Systems solves?

In addition, their digital form solutions have streamlined our customer information collection process. It was incredibly easy to customise these forms to our specific needs. But the real star of their offering is undoubtedly the automation. Routine tasks that previously took hours to complete can now be automated, freeing up valuable time for our team to focus on more complex tasks. The support from Sweet Systems has been exemplary, and they have been there at every step to ensure that our transition to their system was as smooth as possible.