SupportPal
SupportPal occurs in the following categories
Description of SupportPal
SupportPal is on-premise help desk software that unifies email, web, API, widget, phone/SMS/WhatsApp and social channels with SLAs, automation, multi-brand and multilingual support.
Who is SupportPal suitable for?
SupportPal is aimed at organisations that want a self-hosted, on-premise help desk for customer support teams of any size seeking multi-channel ticketing and knowledgebase features.
Company size
What size of company is this software suitable for?
1-500+
Support
How can you contact the supplier?
Test period
Can I get a free trial?
Yes
No
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SupportPal occurs in the following categories
SupportPal product features
Helpdesk Systems
Automated case management
Dashboard with live tracking
Division of responsibilities
External HelpDesk
Integration support
Internal HelpDesk
Knowledge bank
Permission management
Priority function
Reminder function
SLA management
Statistics & Monitoring
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