SolarWinds Service Desk
SolarWinds Service Desk occurs in the following categories
Description of SolarWinds Service Desk
A cloud-based, AI-supported ITSM platform with ticketing, asset management, CMDB, change management, self-service portal and multichannel communication - built according to ITIL standards.
Who is SolarWinds Service Desk suitable for?
Ideal for medium to large organisations, MSPs, educational institutions and IT-heavy environments that combine asset management with helpdesk and require automation, SLA control and reporting.
Company size
What size of company is this software suitable for?
11-500+
Support
How can you contact the supplier?
Test period
Can I get a free trial?
Yes
No
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SolarWinds Service Desk?
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SolarWinds Service Desk occurs in the following categories
SolarWinds Service Desk product features
Helpdesk Systems
Automated case management
Dashboard with live tracking
Deviation management
Division of responsibilities
External HelpDesk
Integration support
Internal HelpDesk
Knowledge bank
Permission management
Priority function
Reminder function
SLA management
Statistics & Monitoring
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