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ServiceNow

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Description of ServiceNow

A customer service system that automates the handling of customer cases. Suitable for both small and large companies and offers features such as chatbot, omnichannel and dashboards.

Company size

What size of company is this software suitable for?

101-500+

Support

How can you contact the supplier?

Test period

Can I get a free trial?

Yes

No

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ServiceNow occurs in the following categories

ServiceNow product features

Helpdesk Systems

Automated case management

Dashboard with live tracking

Deviation management

Division of responsibilities

External HelpDesk

Integration support

Permission management

SLA management

Statistics & Monitoring

Case Management Systems

Case & response templates

Deviation management

Service management

SLA & Escalation

Customer Service System

Case status

Phone

Self-help

Smart division of labour

Standard reply

Statistics and reports

Tickets

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