Questback
Questback occurs in the following categories
Description of Questback
Who is Questback suitable for?
Company size
What size of company is this software suitable for?
11-500+
Mobile app
Is there a mobile app?
Support
How can you contact the supplier?
Education
How can you train the customer?
Test period
Can I get a free trial?
Yes
No
What do others think of the software?
Reviews and ratings about Questback
Ease of use
Cooperation with the supplier
Support and service
Range of functions
Customisation and flexibility
Integration
Value for money
How satisfied are you overall?
HR•
Small business (11-100)•
Verified person•
Sweden•
December 2025
What do you like most?
Easy to customise for our business.
What do you like least?
Not detected anything so far that does not work.
What business-critical problems do you feel Questback solves?
Helping us in our ISO work on quality.
Ease of use
Cooperation with the supplier
Support and service
Range of functions
Customisation and flexibility
Integration
Value for money
How satisfied are you overall?
Industry developer•
Small business (11-100)•
Verified person•
Sweden•
October 2024
What do you like most?
Fantastic support and co-operation with Questback!
What do you like least?
There is nothing!
What business-critical problems do you feel Questback solves?
Gives us a picture of how our members experience their daily lives and their judgements about the future.
Ease of use
Cooperation with the supplier
Support and service
Range of functions
Customisation and flexibility
Integration
Value for money
How satisfied are you overall?
Mr Vd•
Small business (11-100)•
Verified person•
Sweden•
October 2024
What do you like most?
We have been using Questback for several years in order to develop our services and to measure customer satisfaction. In addition, we check judgements on a daily basis to be able to correct if someone is not satisfied. We also use it to develop our services based on comments from our customers. Best of all, it's simple and straightforward.
What do you like least?
What I would possibly wish for is a slightly more modern interface and design. Otherwise, as I said, we are very satisfied.
What business-critical problems do you feel Questback solves?
We strive to have 100% satisfied customers and with the help of Questback we can quickly catch a customer who for some reason is not completely satisfied. We also send regular reports to customer-business leaders to show that employees are satisfied with our service, which strengthens the customer relationship.
Ease of use
Cooperation with the supplier
Support and service
Range of functions
Customisation and flexibility
Integration
Value for money
How satisfied are you overall?
Questback occurs in the following categories
Questback product features
Pulse Surveys
AI assistance
API Technical support
Automatic mailings
Continuous heart rate monitoring
Different languages
Employee Net Promoter Score (eNPS)
Feedback
Give praise
Heatmap Analysis
KPI's/ TURNOVER
NPS benchmarks
Real-time data
Research-based questions
Sync of personnel data
Survey Tool
Adaptive forms
Customizable Design
Mobile Optimization
Multilingual Support
Multiple distribution channels
Real-time Analysis
Template Library
Digital Forms
API Integration
Create forms
Document templates
Flexible forms
Statistics and Analysis
Customer Surveys
API
Automatic reminders
Flexible design
Multilingual surveys
Multiple distribution channels
Net promoter score
Ready-made templates
Reports and analyses
Employee Surveys
API set
Automatic reminders
Benchmarking
Chat function
Encrypted information
Ready-made templates
Segment data
Selectable design
SMS
Tools for statistics & analysis
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Most common comparisons in Employee Surveys
