osTicket
osTicket appears in the following categories
What is osTicket?
osTicket is an open-source helpdesk and ticketing system with email integration, SLA management, knowledge base and cloud or on-premise hosting options.
Who is osTicket suitable for?
osTicket is suitable for organisations of all sizes that want to deploy a web-based ticketing and support system for customer and internal support.
Company size
What size of company is this system suitable for?
1-500+
Support
How can you contact the supplier?
Free trial
Can I get a free trial?
Yes
No
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osTicket product features
Help Desk Software
Automated ticket management
Dashboard with live tracking
Deviation management
Division of responsibilities
External help desk
Integration support
Internal help desk
Knowledge base
Permission management
Prioritisation
Reminders
SLA management
Statistics & monitoring
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system suit me?
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