Onedesk logo

Onedesk

Alternative

Description of Onedesk

OneDesk combines online HelpDesk and project management software. Manage your customers and administer team projects with a single application. OneDesk offers a comprehensive omnichannel management solution that allows you to coordinate and optimise your customer interactions across different channels. The platform is designed to manage all aspects of your customer service and project management, with features such as centralised communication, ticketing, task automation and more.

Who is Onedesk suitable for?

Whether you work in customer service, project management or business management, OneDesk gives you the tools to manage and optimise customer interactions across all channels. The platform is suitable for small and medium-sized businesses as well as larger companies that want a platform to grow with.

Company size

What size of company is this software suitable for?

1-500+

Support

How can you contact the supplier?

Test period

Can I get a free trial?

Yes

No

Do you
know Onedesk?

Just as you want to know other people's opinions, others want to know yours. Please share your opinions!

Do you work
for this company?

Read how to update the information here

Onedesk occurs in the following categories

Onedesk product features

Helpdesk Systems

Automated case management

Dashboard with live tracking

Division of responsibilities

Integration support

Internal HelpDesk

Knowledge bank

Priority function

Reminder function

Statistics & Monitoring

Omnichannel

Automation and Workflow Management

Integration of Multiple Communication Channels

Unified Customer Communication Across Channels

Customer Service System

Handling time

Livechat

Phone

Priority function

Self-help

Sentiment analysis

Standard reply

Statistics and reports

Tickets

Does this
software suit me?

Do like 19000+ companies, let our algorithms guide you to the right software choice.

Most common comparisons in Customer Service System

Lime CRMOnedesk
LiveAgentOnedesk
ServiceNowOnedesk
Zoho DeskOnedesk