Omnidesk
Omnidesk appears in the following categories
What is Omnidesk?
Omnidesk offers a cloud-based customer service platform with ticketing, VOIP telephony, SLAs, dashboards, API-first integrations and multi-channel timelines to deliver personalised customer service.
Who is Omnidesk suitable for?
Omnidesk is suitable for organisations that want a single platform for customer contact across phone, email, chat, social and chatbot integrations, from small teams to larger customer service departments.
Company size
What size of company is this system suitable for?
1-500+
Support
How can you contact the supplier?
Free trial
Can I get a free trial?
Yes
No
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Omnidesk product features
Help Desk Software
Automated ticket management
Dashboard with live tracking
Deviation management
Division of responsibilities
Integration support
Internal help desk
Knowledge base
Permission management
Prioritisation
Reminders
SLA management
Statistics & monitoring
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system suit me?
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