Omnidesk
Omnidesk occurs in the following categories
Description of Omnidesk
Omnidesk offers a cloud-based customer service platform with ticketing, VOIP telephony, SLAs, dashboards, API-first integrations and multi-channel timelines to deliver personalised customer service.
Who is Omnidesk suitable for?
Omnidesk is suitable for organisations that want a single platform for customer contact across phone, email, chat, social and chatbot integrations, from small teams to larger customer service departments.
Company size
What size of company is this software suitable for?
1-500+
Support
How can you contact the supplier?
Test period
Can I get a free trial?
Yes
No
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Omnidesk occurs in the following categories
Omnidesk product features
Helpdesk Systems
Automated case management
Dashboard with live tracking
Deviation management
Division of responsibilities
Integration support
Internal HelpDesk
Knowledge bank
Permission management
Priority function
Reminder function
SLA management
Statistics & Monitoring
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