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Lime CRM

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Description of Lime CRM

Sales, marketing or support? With Lime CRM, you'll have everything in one place and have full control of the customer journey. Customise the system to your needs and work smarter every day. A powerful CRM to grow with - developed over 30 years with our customers - Build strong customer relationships. We show you how.

Company size

What size of company is this software suitable for?

11-500+

Mobile app

Is there a mobile app?

Support

How can you contact the supplier?

Education

How can you train the customer?

Test period

Can I get a free trial?

Yes

No

Software from the same supplier

What other software does the supplier have?

What do others think of the software?

Reviews and ratings about Lime CRM

Ease of use

Cooperation with the supplier

Support and service

Range of functions

Customisation and flexibility

Integration

Value for money

How satisfied are you overall?

Business developer

Medium enterprise (101-500)

Verified person

Sweden

September 2025

What do you like most?

Adaptability

What do you like least?

The IT security level, but mainly because we are sitting on an older Lime solution that we are moving away from.

What business-critical problems do you feel Lime CRM solves?

Customer relations and marketing.

Ease of use

Cooperation with the supplier

Support and service

Range of functions

Customisation and flexibility

Integration

Value for money

How satisfied are you overall?

Customer service centre

Small business (11-100)

Verified person

Sweden

September 2025

What do you like most?

That you keep track of things and that nothing falls through the cracks. That you get an unread note if a customer replies to some old email you sent once a long time ago.

What do you like least?

I can find it a bit stressful with all the tasks you get.

What business-critical problems do you feel Lime CRM solves?

What I mentioned earlier, that Ian is on top of things and that nothing falls through the cracks in the same way.

Ease of use

Cooperation with the supplier

Support and service

Range of functions

Customisation and flexibility

Integration

Value for money

How satisfied are you overall?

Finance/Administrator

Small business (11-100)

Verified person

Sweden

September 2025

What do you like most?

Simple and clear. Logical flows.

What do you like least?

The cost when you want to change something and rebuild. Even the creation of the reports requires a lot of knowledge to get correct.

What business-critical problems do you feel Lime CRM solves?

Full control of all sales by the sellers.

Ease of use

Cooperation with the supplier

Support and service

Range of functions

Customisation and flexibility

Integration

Value for money

How satisfied are you overall?

Lime CRM product features

CRM System

API integration

Calendar integration & reminder

Call directly from CRM

Call lists

Contact/ prospect handling

Create documents & agreements

Dashboard - Sales overview

E-mail campaigns

e-signature

Education

Integrated sales processes

Lead generation via the web

Lead Score

Pipe management

Quote configurator/CPQ

Reminder

Retailers

Sales forecasts & data

Send newsletter from CRM

Social media integration

Track leads

Helpdesk Systems

Automated case management

Dashboard with live tracking

Deviation management

Division of responsibilities

External HelpDesk

Integration support

Internal HelpDesk

Knowledge bank

Permission management

Priority function

Reminder function

SLA management

Statistics & Monitoring

Field Service Software

Article register with prices

Checklist

Contract management

Customer portal - access to project status

Dashboard & profitability analysis

Digital signing

Dispatch

Document management

GDPR support

Log material consumption

Payroll/accounting integration

Quotation tool

Scheduling

Time reporting

Case Management Systems

360 view (oneview in real time)

Case & response templates

Chat support

Customer service management & support

Customize & model reports

Delegation & feedback of sub-cases

Deviation management

Digital forms & self-service

Helpdesk case management

Integration with ERP/ CRM

Inventory

Knowledge database

Mobile-friendly interface

Self-service portal

Service management

SLA & Escalation

Statistics & follow-up module

Triggers

Webhooks & API

CRM For Field Sales

Budget forecast

Case management

Customer signing in the field

Data transfers

Interaction tracking

Manage leads

Personal profiles

Territory management

Customer Service System

Case status

Handling time

Livechat

Phone

Priority function

Self-help

Smart division of labour

Standard reply

Statistics and reports

Tickets

Prospecting Tools

Automatic updates of information

Contact details

Database

Filter

Integrability with CRM

Smart recommendations

Statistics

Triggers

Sales Support

Calendar integration and reminders

Contact and prospect handling

Creating documents and agreements

Dashboard

E-mail campaigns

Pipe management

Sales forecasts

Statistics and reports

Does this
software suit me?

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