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Kundo

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Kundo occurs in the following categories

Description of Kundo

The simplest system for customer service in Finland. Kundo brings all your digital channels together in one view, with AI to help you respond to messages and create different databases for both customers and your team.

Who is Kundo suitable for?

Suitable for businesses of all sizes.

Company size

What size of company is this software suitable for?

11-500

Support

How can you contact the supplier?

Test period

Can I get a free trial?

Yes

No

What do others think of the software?

Reviews and ratings about Kundo

Ease of use

Support and service

How satisfied are you overall?

Value for money

Business Development Project Manager

Medium enterprise (101-500)

Verified person

Sweden

October 2020

What do you like most?

As a company, we feel that Kundo is extremely keen for us to be satisfied with the products and they are willing to spend a lot of time listening to our feedback and developing the services according to our needs. We are simply super satisfied!

What do you like least?

What business-critical problems do you feel Kundo solves?

The products are very good and easy to use, they make it easier for us as a company, our customer service and support first and foremost, as well as for our customers and retailers.

Ease of use

Support and service

How satisfied are you overall?

Customer service agents

Large company (500+)

Verified person

Sweden

October 2020

What do you like most?

Such a useful and user-friendly tool. Been working in it for many years now and what was good from the start just gets better and better. Top marks also in contact with the support, always fast, nice and helpful! The best customer service I have come into contact with.

What do you like least?

What business-critical problems do you feel Kundo solves?

Ease of use

Support and service

How satisfied are you overall?

Customer Service Manager

Large company (500+)

Verified person

Sweden

October 2020

What do you like most?

A deep and honest commitment. Fast support. Simple and clear tool

What do you like least?

Can't think of anything

What business-critical problems do you feel Kundo solves?

Relieves customer service of recurring queries. Enables round-the-clock assistance for customers

Ease of use

Support and service

Value for money

How satisfied are you overall?

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Kundo occurs in the following categories

Kundo product features

Customer Service System

Case status

Handling time

Livechat

Phone

Priority function

Self-help

Sentiment analysis

Smart division of labour

Standard reply

Statistics and reports

Tickets

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software suit me?

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