Iken Cloud
Iken Cloud appears in the following categories
What is Iken Cloud?
Who is Iken Cloud suitable for?
Company size
What size of company is this system suitable for?
11-500+
Support
How can you contact the supplier?
Free trial
Can I get a free trial?
Yes
No
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Iken Cloud product features
Case Management Software
Automation and triggers
Case & response templates
Chat for customer and internal support
Customer service management & support
Customisable reports
Deviation management
Digital forms & self-service
Help desk functionality
Integration with ERP/CRM
Knowledge base
Mobile-friendly interface
Self-service portal
Service management
SLA & escalation
Statistics & monitoring module
Sub-cases and delegation
Webhooks & API
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system suit me?
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