Hiver
Hiver occurs in the following categories
Description of Hiver
Hiver is a Gmail-centred, AI-supported helpdesk system with ticket management, SLA tracking, live chat, voice, WhatsApp support and an integrated knowledge database.
Who is Hiver suitable for?
Perfect for teams that use Google Workspace and don't want to introduce separate helpdesk software. It is suitable for teams of any size.
Company size
What size of company is this software suitable for?
1-500+
Support
How can you contact the supplier?
Test period
Can I get a free trial?
Yes
No
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Hiver occurs in the following categories
Hiver product features
Helpdesk Systems
Automated case management
Dashboard with live tracking
Deviation management
Division of responsibilities
External HelpDesk
Integration support
Internal HelpDesk
Knowledge bank
Permission management
Priority function
Reminder function
SLA management
Statistics & Monitoring
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