
Gorgias Helpdesk
Gorgias Helpdesk occurs in the following categories
Description of Gorgias Helpdesk
Gorgias is a specialised helpdesk system for e-commerce that integrates ticketing, chat, social messaging, SMS and telephone. It offers automation, AI tools and shop data directly in the support dashboard.
Who is Gorgias Helpdesk suitable for?
Ideal for small to medium-sized online shops that want to process customer queries efficiently and automatically around the clock. Particularly suitable for teams that are deeply integrated in Shopify, Magento or BigCommerce.
Company size
What size of company is this software suitable for?
1-500
Support
How can you contact the supplier?
Test period
Can I get a free trial?
Yes
No
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Gorgias Helpdesk occurs in the following categories
Gorgias Helpdesk product features
Helpdesk Systems
Automated case management
Dashboard with live tracking
Deviation management
Division of responsibilities
External HelpDesk
Integration support
Knowledge bank
Permission management
Priority function
SLA management
Statistics & Monitoring
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