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Gorgias Helpdesk

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Gorgias Helpdesk occurs in the following categories

Description of Gorgias Helpdesk

Gorgias is a specialised helpdesk system for e-commerce that integrates ticketing, chat, social messaging, SMS and telephone. It offers automation, AI tools and shop data directly in the support dashboard.

Who is Gorgias Helpdesk suitable for?

Ideal for small to medium-sized online shops that want to process customer queries efficiently and automatically around the clock. Particularly suitable for teams that are deeply integrated in Shopify, Magento or BigCommerce.

Company size

What size of company is this software suitable for?

1-500

Support

How can you contact the supplier?

Test period

Can I get a free trial?

Yes

No

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Gorgias Helpdesk occurs in the following categories

Gorgias Helpdesk product features

Helpdesk Systems

Automated case management

Dashboard with live tracking

Deviation management

Division of responsibilities

External HelpDesk

Integration support

Knowledge bank

Permission management

Priority function

SLA management

Statistics & Monitoring

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