Gladly - Helpdesk Software
Gladly - Helpdesk Software occurs in the following categories
Description of Gladly - Helpdesk Software
Gladly is an AI-driven customer service platform that strengthens personal end customer relationships in lifelong conversations across all channels and is therefore more than a classic helpdesk.
Who is Gladly - Helpdesk Software suitable for?
Ideal for brands with a high demand for customer authenticity and conversational AI that also want to offer personalised omnichannel experiences.
Company size
What size of company is this software suitable for?
11-500+
Support
How can you contact the supplier?
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Gladly - Helpdesk Software occurs in the following categories
Gladly - Helpdesk Software product features
Helpdesk Systems
Automated case management
Dashboard with live tracking
Deviation management
Division of responsibilities
External HelpDesk
Integration support
Internal HelpDesk
Knowledge bank
Permission management
Priority function
Reminder function
SLA management
Statistics & Monitoring
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