Front

Front is a customer service and communication platform that brings all customer interactions together in a single inbox. It combines the personalised touch of email with collaboration tools, enabling teams to work together in real time and manage multiple communication channels, including SMS and social media. Front can serve as an alternative to traditional CPaaS systems by offering an effective solution for omnichannel communication.

Front is particularly useful for businesses that handle high volumes of customer enquiries, including in e-commerce, technology and finance. The platform helps both small and large teams provide personalised customer service while streamlining their processes through automation and collaboration.