Cuuma
Cuuma occurs in the following categories
Description of Cuuma
Cuuma's customer service solution is a scalable package that can be tailored to your business needs, allowing you to choose individual products or integrate your entire company's communications. It's easy to use via a web browser, with no separate installation required.
Truly seamless connectivity enables first-class encounters that both your staff and customers love. You'll streamline daily routines and save money.
The intelligent switchboard often serves as the foundation of a company's customer service, allowing you to control calls, automate customer service steps and measure service quality.
Who is Cuuma suitable for?
Both small, medium and large companies will benefit from the solutions.
Company size
What size of company is this software suitable for?
1-500
Support
How can you contact the supplier?
Test period
Can I get a free trial?
Yes
No
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Cuuma occurs in the following categories
Cuuma product features
Customer Service System
Case status
Livechat
Phone
Priority function
Self-help
Smart division of labour
Standard reply
Statistics and reports
Tickets
Call Forwarding Service
Answer
Forwarding of ongoing calls
Integration with business systems
Landline number
Opening hours
Operator independence
Queuing system
Response groups
Softphone
Speech menu with button selection
Voicemail
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