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Case Management AI

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Case Management AI appears in the following categories

What is Case Management AI?

CMAI is a case management solution on the Microsoft Power Platform that centralises cases, automates workflows, provides AI summaries and integrates with Teams, Outlook and SharePoint.

Who is Case Management AI suitable for?

For organisations (such as housing associations, lawyers and transport companies) that want to work case-oriented within the Microsoft Power Platform and need overview, task distribution and automation.

Company size

What size of company is this system suitable for?

11-500+

Support

How can you contact the supplier?

Free trial

Can I get a free trial?

Yes

No

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Case Management AI product features

Case Management Software

Automation and triggers

Case & response templates

Chat for customer and internal support

Customer service management & support

Customisable reports

Deviation management

Digital forms & self-service

Help desk functionality

Integration with ERP/CRM

Knowledge base

Mobile-friendly interface

Self-service portal

Service management

SLA & escalation

Statistics & monitoring module

Sub-cases and delegation

Webhooks & API

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system suit me?

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Case Management AI appears in the following categories