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Case Management AI

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Case Management AI occurs in the following categories

Description of Case Management AI

CMAI is a case management solution on the Microsoft Power Platform that centralises cases, automates workflows, provides AI summaries and integrates with Teams, Outlook and SharePoint.

Who is Case Management AI suitable for?

For organisations (such as housing associations, lawyers and transport companies) that want to work case-oriented within the Microsoft Power Platform and need overview, task distribution and automation.

Company size

What size of company is this software suitable for?

11-500+

Support

How can you contact the supplier?

Test period

Can I get a free trial?

Yes

No

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Case Management AI?

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Case Management AI occurs in the following categories

Case Management AI product features

Case Management Systems

Case & response templates

Chat support

Customer service management & support

Customize & model reports

Delegation & feedback of sub-cases

Deviation management

Digital forms & self-service

Helpdesk case management

Integration with ERP/ CRM

Knowledge database

Mobile-friendly interface

Self-service portal

Service management

SLA & Escalation

Statistics & follow-up module

Triggers

Webhooks & API

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