bsi

The BSI Customer Suite is a holistic CRM/CX platform that combines centralised customer data (CDP), integration capacity (EIP), sales/marketing/service modules and AI strategies similar to "next-best-action" in a single system. It offers ready-made industry processes, agent-based AI support and makes it possible to implement personalised customer journeys and automation without major IT effort.

BSI is primarily aimed at large and medium-sized companies in regulated industries that require a European CRM alternative with data protection control and a high level of compliance.