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BMC Software

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BMC Software appears in the following categories

What is BMC Software?

BMC provides AIOps, observability and automation tools (such as BMC AMI and Control-M) for detection, root-cause analysis and automated remediation in hybrid and mainframe environments.

Who is BMC Software suitable for?

BMC focuses on large and enterprise IT organisations that manage mainframe and multi-cloud environments and need AI-driven observability and automation.

Company size

What size of company is this system suitable for?

101-500+

Support

How can you contact the supplier?

Free trial

Can I get a free trial?

Yes

No

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BMC Software product features

Case Management Software

Automation and triggers

Case & response templates

Chat for customer and internal support

Customer service management & support

Customisable reports

Deviation management

Digital forms & self-service

Help desk functionality

Integration with ERP/CRM

Knowledge base

Mobile-friendly interface

Self-service portal

Service management

SLA & escalation

Statistics & monitoring module

Sub-cases and delegation

Webhooks & API

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system suit me?

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BMC Software appears in the following categories