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Avaya

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What is Avaya?

With this call centre solution from Avaya, the user can handle both incoming and outgoing calls quickly and easily. The system is developed to handle customers and incoming cases via telephone in the best possible way, and at the same time can keep detailed statistics that are useful for further insight into the business.

Who is Avaya suitable for?

Avaya is suitable for a wide audience and can be used by companies in, for example, sales or customer service that are looking for a solution to manage cases or sell a product.

Company size

What size of company is this system suitable for?

1-500+

Support

How can you contact the supplier?

Free trial

Can I get a free trial?

Yes

No

Alternatives to Avaya

SAP Contact Center

SAP Contact Center

More alternatives to Avaya

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Avaya product features

Call Center Software

Call recording

IVR menu with keypad options

Queue management

Recorded messages

Reports and statistics

Voicemail

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Avaya appears in the following categories