ISL Online
vs
Zoho Assist
Company size
Number of employees
Microenterprises (1-10)
Small businesses (11-100)
Medium-sized businesses (101-500)
Large companies (500+)
Microenterprises (1-10)
Small businesses (11-100)
Medium-sized businesses (101-500)
Large companies (500+)
Platform
Cloud service
On-premises
Mobile app
Cloud service
On-premises
Mobile app
Price information
Free trial
Module pricing
Subscription pricing
Licence pricing
Free trial
Module pricing
Subscription pricing
Licence pricing
Product features in Remote Desktop Software
Customisable branding
Diagnostic tools/troubleshooting
File transfer
File transfer
Mobile access
Multi-factor authentication (MFA)
Session recording
Single Sign-On (SSO)
User management
User management
Customisable branding
Diagnostic tools/troubleshooting
File transfer
File transfer
Mobile access
Multi-factor authentication (MFA)
Session recording
Single Sign-On (SSO)
User management
User management
Reviews
Based on 12 reviews
Based on 1 reviews
Ease of use
4.8
Collaboration with the supplier
5.0
Support and service
5.0
Range of features
4.8
Customisation and flexibility
4.9
Integration
4.9
Value for money
4.9
How satisfied are you overall?
5.0
Ease of use
3.0
Collaboration with the supplier
3.0
Support and service
3.0
Range of features
4.0
Customisation and flexibility
3.0
Integration
4.0
Value for money
4.0
How satisfied are you overall?
3.0
Reviews
Pros
Simple and clear remote control, ISL Light gives us a good overview of all company computers. Works both for IT support with direct access via AlwaysOn and for business people to control their production computers or work computers.
Easy remote control with plenty of options to set up rules for users.
Integrated with Zoho-One programmes.
Reviews
Cons
Admin cannot reset users' MFA without having to contact support.
Nothing really. Have been using this for over 10 years
Too difficult to install for inexperienced users when you want to connect for support.
