Tribe CRM
vs
DealJourneyCRM
Company size
Number of employees
Microenterprises (1-10)
Small business (11-100)
Medium-sized enterprises (101-500)
Large companies (500+)
Microenterprises (1-10)
Small business (11-100)
Medium-sized enterprises (101-500)
Large companies (500+)
Platform
Cloud service
Mobile app
Cloud service
Mobile app
Price information
Free trial
Price model module
Subscription price model
Price model license
Free trial
Price model module
Subscription price model
Price model license
Product features in CRM System
API integration
Calendar integration & reminder
Call directly from CRM
Call lists
Contact/ prospect handling
Create documents & agreements
Dashboard - Sales overview
E-mail campaigns
e-signature
Education
Integrated sales processes
Lead generation via the web
Lead Score
Pipe management
Quote configurator/CPQ
Reminder
Retailers
Sales forecasts & data
Send newsletter from CRM
Social media integration
Track leads
API integration
Calendar integration & reminder
Call directly from CRM
Call lists
Contact/ prospect handling
Create documents & agreements
Dashboard - Sales overview
E-mail campaigns
e-signature
Education
Integrated sales processes
Lead generation via the web
Lead Score
Pipe management
Quote configurator/CPQ
Reminder
Retailers
Sales forecasts & data
Send newsletter from CRM
Social media integration
Track leads
Reviews
Based on 12 reviews
Based on 3 reviews
Ease of use
Cooperation with the supplier
Support and service
Range of functions
Customisation and flexibility
Integration
Value for money
How satisfied are you overall?
Ease of use
Cooperation with the supplier
Support and service
Range of functions
Customisation and flexibility
Integration
Value for money
How satisfied are you overall?
Reviews
Pros
The system is simple and easy to configure. Users can easily customise content so that they only see what they need and don't see unnecessary data. This has a good effect on the implementation compared to other systems where users do not have the same rights. The support is in a class of its own. The help is fast and efficient.
The system works widely throughout our organisation, where we sit in different departments and thus need differentiated solutions. webCRM can help us with that. It is intuitive and user-friendly at all levels
An intuitive CRM with very good price-quality ratio. The team, especially Erik, is extremely helpful and educational, which makes both onboarding and daily use efficient and comfortable. Top class service.
DealJourney CRM delivers on all its promises. The system is very clear and user-friendly and has several fantastic features such as: customer lifecycle management, good KPI and leads overviews and not least a built-in function for tracking subscriptions. The system has good integrations, including with Fiken, which I really benefit from! And not least, there are more integrations on the way. Last but not least, the CRM system is very modern, unlike several other systems I've used.
The team behind it is a well-composed team that really values customer service very highly. You can actually get hold of someone when you call and they are always very helpful if there is anything at all! This also made the onboarding process much better and easier than previous systems.
I also appreciate the ability to cancel the system at any time if I don't need it (but I doubt that will happen). All in all, I highly recommend DealJourney CRM, I'm super happy with it!
Reviews
Cons
You can experience delays and it's difficult for users. This can lead to many calls as users think they are doing something wrong. Overviews and reports quickly become confusing as they cannot be placed in folders and they do not show whether they are being used in a front page/dashboard. Linking activities and meetings is not completely valid, as you cannot report correctly if there are multiple activities linked to a meeting. Similarly, you cannot report correctly on orders that are linked to a meeting where e.g. a married couple attends with separate organisations and there are orders for both. Only one order can be reported on
It's in the "small stuff" department. However, the system can be a bit "one size fits all", so if you need very specific solutions tailored to your business needs, further dialogue and development is required.
We have no complaints about the solution, which is perfect for our use.
I would like more AI functions & a FAQ, but it is more up to me to educate myself in this brilliant system.
