SuperOffice CRM
vs
Optimizely
SuperOffice CRM
Optimizely
Company size
Number of employees
Microbusinesses (1-10)
Small businesses (11-100)
Medium-sized businesses (101-500)
Large companies (500+)
Microbusinesses (1-10)
Small businesses (11-100)
Medium-sized businesses (101-500)
Large companies (500+)
Platform
Cloud service
On-premises
Mobile app
Cloud service
On-premises
Mobile app
Price information
Free trial
Module pricing
Subscription pricing
Licence pricing
Free trial
Module pricing
Subscription pricing
Licence pricing
Product features in Marketing Automation Software
Abandoned basket
Create forms
Event scheduling
Lead generation
Lead scoring
Personalised communication
Segmented flows
Split testing (A/B)
Webhook
Abandoned basket
Create forms
Event scheduling
Lead generation
Lead scoring
Personalised communication
Segmented flows
Split testing (A/B)
Webhook
Product features in Customer Success Software
Automated analyses and reports
Automated calls to action
Calculates customer churn risk
Customer 360
Customer health scores
Dashboard
Dedicated customer success manager
Email synchronisation
Integration modules
Playbook
Automated analyses and reports
Automated calls to action
Calculates customer churn risk
Customer 360
Customer health scores
Dashboard
Dedicated customer success manager
Email synchronisation
Integration modules
Playbook
Reviews
Based on 42 reviews
Based on 1 reviews
Ease of use
4.3
Collaboration with the supplier
4.7
Support and service
4.4
Range of features
4.2
Customisation and flexibility
4.2
Integration
4.2
How satisfied are you overall?
4.4
Value for money
4.4
Ease of use
5.0
Collaboration with the supplier
5.0
Support and service
4.0
Range of features
4.0
Customisation and flexibility
5.0
Integration
5.0
How satisfied are you overall?
5.0
Value for money
4.0
Reviews
Pros
Personalised service. You can always get advice on the solution and prompt assistance if you encounter any challenges. What’s more, the programme’s interface is simple and user-friendly.
UX: User Experience. An easy-to-use, intuitive system that is perfectly integrated with the SuperNotes note-taking app.
Optimizely is a platform that combines e-commerce with content management systems (CMS) in a unique way compared to many other products.
Optimizely's platform does not lock you into functionality, although the framework allows you to quickly come up with a quality web solution.
Reviews
Cons
I don’t have anything in particular.
That the marketing automation sector is not stronger.
Difficult to get an overview of all the functions available in the tool. There is also potential for improvement to manage several e-commerce streams separately in e.g. the analysis tools etc.
More e-commerce reports should be included out-of-the-box in the e-commerce platform.
