Goava
vs
Sharpspring
Company size
Number of employees
Microenterprises (1-10)
Small business (11-100)
Medium-sized enterprises (101-500)
Large companies (500+)
Microenterprises (1-10)
Small business (11-100)
Medium-sized enterprises (101-500)
Large companies (500+)
Platform
Cloud service
Mobile app
Cloud service
Mobile app
Price information
Free trial
Price model module
Subscription price model
Price model license
Free trial
Price model module
Subscription price model
Price model license
Product features in Lead Generation Tools
360 degree customer knowledge
Analyses and reports
Chat solution
Exploration tools
Identify web visitors (IP-tracking)
Lead Management
Lead Score
Outbound marketing
Triggers
360 degree customer knowledge
Analyses and reports
Chat solution
Exploration tools
Identify web visitors (IP-tracking)
Lead Management
Lead Score
Outbound marketing
Triggers
Reviews
Based on 4 reviews
Based on 1 reviews
Ease of use
Support and service
Range of functions
Value for money
How satisfied are you overall?
Ease of use
Support and service
Range of functions
Value for money
How satisfied are you overall?
Reviews
Pros
Goava lowers the threshold for salespeople to find new potential customers. The time-consuming and sometimes mentally taxing process makes Goava's platform smooth.
After setting the parameters, you get good suggestions for prospects that give you new companies to contact.
After identifying potential prospects, there is an incredible amount of information right there for you to be relevant in your dialogue with potential customers.
We have been using Sharpspring for about two years and use it in several of our markets. The lead management features are very good and we are pleased with how easy it has been to create and follow up our campaigns. Sales has very rarely complained about its use and neither has my team.
Reviews
Cons
We have been running Goava for about 6 months and so far there is nothing we like the least.
If you have several different groups within the company that have slightly different interests and target groups, it is difficult to get the parameters to be relevant to everyone. Especially in the beginning before AI gets going and also goes on the user's behaviour.
The implementation has been a bit of a struggle but other than that nothing to criticise.
