Gung
vs
M-Files

Company size

Number of employees

Microenterprises (1-10)
Small businesses (11-100)
Medium-sized businesses (101-500)
Large companies (500+)
Microenterprises (1-10)
Small businesses (11-100)
Medium-sized businesses (101-500)
Large companies (500+)

Platform

Cloud service
On-premises
Mobile app
Cloud service
On-premises
Mobile app

Price information

Free trial
Module pricing
Subscription pricing
Licence pricing
Free trial
Module pricing
Subscription pricing
Licence pricing

Product features in Product Information Management Software

API
Change log
Document management
E-commerce management
Product data collection from multiple sources
Product filtering
Quality control
ROI measurement
Statistics and reporting
API
Change log
Document management
E-commerce management
Product data collection from multiple sources
Product filtering
Quality control
ROI measurement
Statistics and reporting

Reviews

Based on 4 reviews

Based on 12 reviews

Ease of use
4.8
Collaboration with the supplier
5.0
Support and service
4.8
Range of features
4.5
Customisation and flexibility
5.0
Integration
5.0
Value for money
4.5
How satisfied are you overall?
5.0
Ease of use
3.8
Collaboration with the supplier
4.1
Support and service
4.3
Range of features
3.7
Customisation and flexibility
3.9
Integration
4.0
Value for money
3.8
How satisfied are you overall?
4.1

Reviews

Pros

The proximity to developers who can help. Then our order flow via EDI and web has increased from 0 to over 40,000 orders. We could never have done that without Gung.
Great opportunities to expand our item register with PIM and be able to add images, certificates and new fields that we can easily enrich and send to our customers.
The advanced search finds documents even by words inside the content. Workflow automations make it easier to approve, assign, and move documents according to the process.
Easily relate documents and objects to each other with metadata. Easily add new types of metadata, document classes and workflows. Easily find documents with metadata-based searches. Documents can be automatically converted to PDF with administrator-controlled sign-offs (version number, date approved, etc.) when finalised.

Reviews

Cons

Gung always says yes to everything, which means we are constantly coming up with new things 😄
What I like least about Gung is that the platform has limited built-in CMS functionality. To create a public website with more comprehensive content management, we need to integrate Gung with an external CMS system or develop a separate publishing solution.
The initial learning curve can be a bit steep for those coming from traditional systems. Some integrations require technical configuration, and the mobile app could be more fluid.
Not possible to set separate access rights for metadata and document content. Administrator tool (M-files Admin) could be more user-friendly, and some administrator functions are not available in M-files Cloud. Free text search works very poorly, often giving no matches unless the search string is exactly right.