Lynes
vs
L&E
Company size
Number of employees
Microbusinesses (1-10)
Small businesses (11-100)
Medium-sized businesses (101-500)
Large companies (500+)
Microbusinesses (1-10)
Small businesses (11-100)
Medium-sized businesses (101-500)
Large companies (500+)
Platform
Cloud service
Mobile app
Cloud service
Mobile app
Price information
Free trial
Module pricing
Subscription pricing
Licence pricing
Free trial
Module pricing
Subscription pricing
Licence pricing
Product features in Business Phone Systems
Calendar synchronisation
Integration with business systems (CTI)
Interactive voice response (IVR)
Landline numbers (geographic numbers)
Opening hours & time-based routing
Operator independence (number portability)
Queuing system
Response groups/queues (ACD)
Softphone
Transfer of ongoing calls
Voice menu with keypad selection
Voicemail (with voicemail-to-email)
Calendar synchronisation
Integration with business systems (CTI)
Interactive voice response (IVR)
Landline numbers (geographic numbers)
Opening hours & time-based routing
Operator independence (number portability)
Queuing system
Response groups/queues (ACD)
Softphone
Transfer of ongoing calls
Voice menu with keypad selection
Voicemail (with voicemail-to-email)
Reviews
Based on 11 reviews
Based on 1 reviews
Ease of use
4.9
Collaboration with the supplier
5.0
Support and service
5.0
Range of features
4.9
Customisation and flexibility
4.6
Integration
4.7
Value for money
5.0
How satisfied are you overall?
4.9
Ease of use
5.0
Collaboration with the supplier
5.0
Support and service
5.0
Range of features
5.0
Customisation and flexibility
5.0
Integration
4.0
Value for money
4.0
How satisfied are you overall?
5.0
Reviews
Pros
The development is moving forward at a rapid pace. Feels like a modern solution that understands the needs and what will be important functions in the future for companies.
Like that it is more than "just" switchboard services and can cover more needs.
The system is very user-friendly and smooth for both users and administrators. The switchboard is modern and mobile-friendly, making it easy to handle calls. I also appreciate the fast and helpful support.
Mobile app is the most user-friendly and flexible we've seen
Reviews
Cons
That everything is not web-based as before. Where we could manage everything from our customers, to quotes, contracts, etc.
Tested all the gears and today there is nothing I do not like.
User manuals / guides might be better
