Lime CRM
vs
Street.co.uk
Lime CRM
Street.co.uk
Company size
Number of employees
Microenterprises (1-10)
Small business (11-100)
Medium-sized enterprises (101-500)
Large companies (500+)
Microenterprises (1-10)
Small business (11-100)
Medium-sized enterprises (101-500)
Large companies (500+)
Platform
Cloud service
On-premises
Mobile app
Cloud service
On-premises
Mobile app
Price information
Free trial
Price model module
Subscription price model
Price model license
Free trial
Price model module
Subscription price model
Price model license
Product features in Case Management Systems
360 view (oneview in real time)
Case & response templates
Chat support
Customer service management & support
Customize & model reports
Delegation & feedback of sub-cases
Deviation management
Digital forms & self-service
Helpdesk case management
Integration with ERP/ CRM
Inventory
Knowledge database
Mobile-friendly interface
Self-service portal
Service management
SLA & Escalation
Statistics & follow-up module
Triggers
Webhooks & API
360 view (oneview in real time)
Case & response templates
Chat support
Customer service management & support
Customize & model reports
Delegation & feedback of sub-cases
Deviation management
Digital forms & self-service
Helpdesk case management
Integration with ERP/ CRM
Inventory
Knowledge database
Mobile-friendly interface
Self-service portal
Service management
SLA & Escalation
Statistics & follow-up module
Triggers
Webhooks & API
Reviews
Pros
The quick filter with free text search is great.
The ability, for me as a super user, to customise the fields to our needs.
Everything is organised and you can easily find what you need.
Sorry, no data yet.
Reviews
Cons
I wish Lime CRM Desktop was available for MacOS computers.
The creation of order confirmations is a bit of a bottleneck. Converting a deal via Word template and then a PDF that can be emailed to customer. I like the feature, but it takes many long frustrating seconds to perform. I use Lime CRM Desktop.
Document management in Desktop.
Sorry, no data yet.
