RMT+ Ärendehantering
vs
KEYnet ärendehantering
RMT+ Ärendehantering
KEYnet ärendehantering
Company size
Number of employees
Microenterprises (1-10)
Small business (11-100)
Medium-sized enterprises (101-500)
Large companies (500+)
Microenterprises (1-10)
Small business (11-100)
Medium-sized enterprises (101-500)
Large companies (500+)
Platform
Cloud service
Cloud service
Price information
Free trial
Price model module
Subscription price model
Price model license
Free trial
Price model module
Subscription price model
Price model license
Product features in Case Management Systems
360 view (oneview in real time)
Case & response templates
Chat support
Customer service management & support
Customize & model reports
Delegation & feedback of sub-cases
Deviation management
Digital forms & self-service
Helpdesk case management
Integration with ERP/ CRM
Inventory
Knowledge database
Mobile-friendly interface
Self-service portal
Service management
SLA & Escalation
Statistics & follow-up module
Triggers
Webhooks & API
360 view (oneview in real time)
Case & response templates
Chat support
Customer service management & support
Customize & model reports
Delegation & feedback of sub-cases
Deviation management
Digital forms & self-service
Helpdesk case management
Integration with ERP/ CRM
Inventory
Knowledge database
Mobile-friendly interface
Self-service portal
Service management
SLA & Escalation
Statistics & follow-up module
Triggers
Webhooks & API
Product features in Project Management Tools
Checklist for self-checks
Customer access for project status
Document management
Invoice documents
Material reports
Performance analysis/ cost monitoring
Personnel logbook
Quotation tool
Scheduling
Supplier invoice
Support for KMA
Time reporting
Checklist for self-checks
Customer access for project status
Document management
Invoice documents
Material reports
Performance analysis/ cost monitoring
Personnel logbook
Quotation tool
Scheduling
Supplier invoice
Support for KMA
Time reporting
Product features in Document Management System
Advanced search function
Document templates
e-signing
Integratable
Notices
Permission management
Reading Quotes
Real-time management
Traceable changes
Version management
Advanced search function
Document templates
e-signing
Integratable
Notices
Permission management
Reading Quotes
Real-time management
Traceable changes
Version management
Product features in Helpdesk Systems
Automated case management
Dashboard with live tracking
Deviation management
Division of responsibilities
External HelpDesk
Integration support
Internal HelpDesk
Knowledge bank
Permission management
Priority function
Reminder function
SLA management
Statistics & Monitoring
Automated case management
Dashboard with live tracking
Deviation management
Division of responsibilities
External HelpDesk
Integration support
Internal HelpDesk
Knowledge bank
Permission management
Priority function
Reminder function
SLA management
Statistics & Monitoring
Product features in Deviation Management System
API
Case history
Case status
GPS
Image support
Notifications
Offline management
Reading Quotes
Templates
API
Case history
Case status
GPS
Image support
Notifications
Offline management
Reading Quotes
Templates
Product features in Complaint Management System
API
Customer chats
Digital templates
Division of responsibilities
Follow-up in real time
My pages
Reports and statistics
Triggers
API
Customer chats
Digital templates
Division of responsibilities
Follow-up in real time
My pages
Reports and statistics
Triggers
Product features in Document Management System
Advanced search functions
Document management
Document templates
Integrable
Notifications
Reading reciepts
Track and trace changes
Version management
Advanced search functions
Document management
Document templates
Integrable
Notifications
Reading reciepts
Track and trace changes
Version management
RMT+ Ärendehantering
KEYnet ärendehantering
