Add Ledningssystem
vs
KEYnet ärendehantering

Company size

Number of employees

Microenterprises (1-10)
Small business (11-100)
Medium-sized enterprises (101-500)
Large companies (500+)
Microenterprises (1-10)
Small business (11-100)
Medium-sized enterprises (101-500)
Large companies (500+)

Platform

Cloud service
Mobile app
Cloud service
Mobile app

Price information

Free trial
Price model module
Subscription price model
Price model license
Free trial
Price model module
Subscription price model
Price model license

Product features in Case Management Software

360 view (oneview in real time)
Case & response templates
Chat support
Customer service management & support
Customize & model reports
Delegation & feedback of sub-cases
Deviation management
Digital forms & self-service
Helpdesk case management
Integration with ERP/ CRM
Inventory
Knowledge database
Mobile-friendly interface
Self-service portal
Service management
SLA & Escalation
Statistics & follow-up module
Triggers
Webhooks & API
360 view (oneview in real time)
Case & response templates
Chat support
Customer service management & support
Customize & model reports
Delegation & feedback of sub-cases
Deviation management
Digital forms & self-service
Helpdesk case management
Integration with ERP/ CRM
Inventory
Knowledge database
Mobile-friendly interface
Self-service portal
Service management
SLA & Escalation
Statistics & follow-up module
Triggers
Webhooks & API

Product features in Document Management Software

Advanced search function
Document templates
e-signing
Integratable
Notices
Permission management
Reading Quotes
Real-time management
Traceable changes
Version management
Advanced search function
Document templates
e-signing
Integratable
Notices
Permission management
Reading Quotes
Real-time management
Traceable changes
Version management

Product features in Non-Conformance Management Software

API
Case history
Case status
GPS
Image support
Notifications
Offline management
Reading Quotes
Templates
API
Case history
Case status
GPS
Image support
Notifications
Offline management
Reading Quotes
Templates

Reviews

Pros

We appreciate how the system creates clear structures in our processes. It gives us a good overview and makes it easy to follow up on activities and responsibilities. It required a short familiarisation period at the beginning, but we quickly got into the way of working.
The system is so easy to use, even for employees who do not work in it on a daily basis. Everything feels logically structured.

Sorry, no data yet.

Reviews

Cons

Can't think of anything concrete.
Everything works very well, so no major drawbacks.

Sorry, no data yet.