Zoho One
vs
HubSpot CRM
Zoho One
HubSpot CRM
Company size
Number of employees
Microenterprises (1-10)
Small businesses (11-100)
Medium-sized businesses (101-500)
Large companies (500+)
Microenterprises (1-10)
Small businesses (11-100)
Medium-sized businesses (101-500)
Large companies (500+)
Platform
Cloud service
Mobile app
Cloud service
Mobile app
Price information
Free trial
Module pricing
Subscription pricing
Licence pricing
Free trial
Module pricing
Subscription pricing
Licence pricing
Product features in CRM Software
API integration
Built-in reminders
Calendar and activity integration
Call directly from CRM (click-to-call)
Call lists
Contact/prospect management
Create documents & contracts
E-signature and contract management
Education
Email marketing module
Integrated and digitised sales processes
Lead generation via the web
Lead scoring
Lead tracking
Pipeline management
Quote configurator/CPQ
Reporting and real-time sales forecasts
Resellers
Sales dashboards and KPI tracking
Send newsletter from CRM
Social CRM (social media integration)
API integration
Built-in reminders
Calendar and activity integration
Call directly from CRM (click-to-call)
Call lists
Contact/prospect management
Create documents & contracts
E-signature and contract management
Education
Email marketing module
Integrated and digitised sales processes
Lead generation via the web
Lead scoring
Lead tracking
Pipeline management
Quote configurator/CPQ
Reporting and real-time sales forecasts
Resellers
Sales dashboards and KPI tracking
Send newsletter from CRM
Social CRM (social media integration)
Product features in Marketing Automation Software
Abandoned basket
Create forms
Event scheduling
Lead generation
Lead scoring
Personalised communication
Segmented flows
Split testing (A/B)
Webhook
Abandoned basket
Create forms
Event scheduling
Lead generation
Lead scoring
Personalised communication
Segmented flows
Split testing (A/B)
Webhook
Product features in Email Marketing Software
A/B test
Customisable design
Drag and drop
Link to online store
Marketing automation
Media library
Mobile-friendly
Personalised mailings
Reports and analysis
Segmentation
Templates
Transactional email
Welcome email to new customers
A/B test
Customisable design
Drag and drop
Link to online store
Marketing automation
Media library
Mobile-friendly
Personalised mailings
Reports and analysis
Segmentation
Templates
Transactional email
Welcome email to new customers
Product features in Sales Enablement Software
Calendar integration and reminders
Contact and prospect management
Create documents and contracts
Dashboard
Email campaigns
Pipeline management
Sales forecasts
Statistics and reports
Calendar integration and reminders
Contact and prospect management
Create documents and contracts
Dashboard
Email campaigns
Pipeline management
Sales forecasts
Statistics and reports
Reviews
Based on 6 reviews
Based on 12 reviews
Ease of use
4.5
Collaboration with the supplier
4.8
Support and service
4.8Highest
Range of features
4.8Highest
Customisation and flexibility
4.8Highest
Integration
4.7Highest
Value for money
4.8Highest
How satisfied are you overall?
4.8
Ease of use
4.8Highest
Collaboration with the supplier
4.8
Support and service
4.4
Range of features
4.6
Customisation and flexibility
4.0
Integration
4.3
Value for money
4.5
How satisfied are you overall?
4.8
Reviews
Pros
We have been really pleased with the flexibility of Zoho One and the ability to tailor the solution to our business and workflows. For us, it has been important not just to have a standard system, but a solution that can evolve alongside the business. CRM Nordic has been excellent at understanding our needs and translating them into concrete solutions.
What we value most is the ability to customise Zoho to suit our actual service processes and operational needs.
Nordic CRM has helped us to develop and continuously improve a bespoke solution for managing service orders. They understand how our staff work in practice and can quickly translate new requirements into specific changes to the system’s forms, fields, workflows and user interface.
The collaboration is flexible, solution-oriented and characterised by a good understanding of our business.
A single platform for all parts of the customer journey. We have everything from website, forms, calendar booking to customer support after winning a deal.
User-friendly and simple
Reviews
Cons
The areas with which we are least satisfied relate primarily to the Zoho platform itself, rather than CRM Nordic. There are still a number of places where text and functions have not been translated into Danish, which results in a less seamless user experience – particularly when the system is also used directly by our Danish customers.
We also find Zoho Bookings to be relatively limited. Here, we would like to see greater flexibility and the ability to create a more intuitive and user-friendly booking flow. Generally speaking, there are a few areas in Zoho where relatively simple requests require more customisation and development than one might initially expect.
An advanced, bespoke solution requires ongoing maintenance and further development as processes, products and internal requirements change.
This means that new requirements sometimes need to be analysed and tested before they can be implemented. At the same time, flexibility is one of the solution’s greatest strengths, and Nordic CRM helps us to prioritise and implement the changes in a structured manner.
Sometimes it can be perceived as a bit slow. Requires bandwidth
Difficult to know which hubs we need.
