Pipedrive
vs
Freshsales CRM
Pipedrive
Freshsales CRM
Company size
Number of employees
Microenterprises (1-10)
Small businesses (11-100)
Medium-sized businesses (101-500)
Large companies (500+)
Microenterprises (1-10)
Small businesses (11-100)
Medium-sized businesses (101-500)
Large companies (500+)
Platform
Cloud service
Cloud service
Price information
Free trial
Module pricing
Subscription pricing
Licence pricing
Free trial
Module pricing
Subscription pricing
Licence pricing
Product features in CRM Software
API integration
Built-in reminders
Calendar and activity integration
Call directly from CRM (click-to-call)
Call lists
Contact/prospect management
Create documents & contracts
E-signature and contract management
Education
Email marketing module
Integrated and digitised sales processes
Lead generation via the web
Lead scoring
Lead tracking
Pipeline management
Quote configurator/CPQ
Reporting and real-time sales forecasts
Resellers
Sales dashboards and KPI tracking
Send newsletter from CRM
Social CRM (social media integration)
API integration
Built-in reminders
Calendar and activity integration
Call directly from CRM (click-to-call)
Call lists
Contact/prospect management
Create documents & contracts
E-signature and contract management
Education
Email marketing module
Integrated and digitised sales processes
Lead generation via the web
Lead scoring
Lead tracking
Pipeline management
Quote configurator/CPQ
Reporting and real-time sales forecasts
Resellers
Sales dashboards and KPI tracking
Send newsletter from CRM
Social CRM (social media integration)
Reviews
Based on 11 reviews
Based on 2 reviews
Ease of use
4.5
Support and service
4.0
How satisfied are you overall?
4.6
Ease of use
5.0
Support and service
4.0
How satisfied are you overall?
5.0
Reviews
Pros
Ease of use and value for money
The simplicity, access everything everywhere, smooth integration with calendar and email
Very user-friendly and simple system that facilitates the work of the sales force
That it is easy to construct your pipe based on different sales keys
Reviews
Cons
Fewer integrations with Swedish services
Took some time to learn as I am not used to working in CRM systems before.
Difficult to get hold of support at times
Took time to get help
