Software categories

For suppliersAbout us

Kundo
vs
Freshdesk

Company size

Number of employees

Microenterprises (1-10)
Small business (11-100)
Medium-sized enterprises (101-500)
Large companies (500+)
Microenterprises (1-10)
Small business (11-100)
Medium-sized enterprises (101-500)
Large companies (500+)

Platform

Cloud service
Mobile app
Cloud service
Mobile app

Price information

Free trial
Price model module
Subscription price model
Price model license
Free trial
Price model module
Subscription price model
Price model license

Reviews

Based on 6 reviews

Based on 2 reviews

Ease of use
Support and service
How satisfied are you overall?
Value for money
Ease of use
Support and service
Value for money
How satisfied are you overall?

Reviews

Pros

As a company, we feel that Kundo is extremely keen for us to be satisfied with the products and they are willing to spend a lot of time listening to our feedback and developing the services according to our needs. We are simply super satisfied!
Such a useful and user-friendly tool. Been working in it for many years now and what was good from the start just gets better and better. Top marks also in contact with the support, always fast, nice and helpful! The best customer service I have come into contact with.
Freshdesk has been very good in their treatment of us as a customer. Always available and professional in resolving the issues that we have reported. Freshdesk has many great functionalities that help us maintain a quality customer service 24/7.

Reviews

Cons

Can't think of anything
Being invoiced in advance.
I'm tired of working in this system. I want our old system back.