Webdoc
vs
EasyPractice
Webdoc
EasyPractice
Company size
Number of employees
Microenterprises (1-10)
Small businesses (11-100)
Medium-sized businesses (101-500)
Large companies (500+)
Microenterprises (1-10)
Small businesses (11-100)
Medium-sized businesses (101-500)
Large companies (500+)
Platform
Cloud service
Mobile app
Cloud service
Mobile app
Price information
Free trial
Module pricing
Subscription pricing
Licence pricing
Free trial
Module pricing
Subscription pricing
Licence pricing
Product features in Electronic Health Records Software
Access management
API integration
Automatic appointment reminders
Calendar overview
Communication and information sharing
Connection to the national health records system
Consolidated invoicing
Electronic medical records
Encrypted access to patient information
Integration with external laboratories
Invoicing
Lab module
Medical record forms
Medicines module/e-prescriptions
National e-ID
Online booking
Patient register
Payment solution
Pre-programmed ICD-10 codes
Referral modules
Statistics & reports
Support for video consultations
Access management
API integration
Automatic appointment reminders
Calendar overview
Communication and information sharing
Connection to the national health records system
Consolidated invoicing
Electronic medical records
Encrypted access to patient information
Integration with external laboratories
Invoicing
Lab module
Medical record forms
Medicines module/e-prescriptions
National e-ID
Online booking
Patient register
Payment solution
Pre-programmed ICD-10 codes
Referral modules
Statistics & reports
Support for video consultations
Reviews
Based on 5 reviews
Based on 1 reviews
Ease of use
4.4
Collaboration with the supplier
4.8
Support and service
4.8
Range of features
4.2
Customisation and flexibility
4.2
Integration
3.8
Value for money
4.2
How satisfied are you overall?
4.6
Ease of use
4.0
Collaboration with the supplier
5.0
Support and service
5.0
Range of features
4.0
Customisation and flexibility
4.0
Integration
4.0
Value for money
5.0
How satisfied are you overall?
5.0
Reviews
Pros
Intuitive, logical, easy to use. Good graphic presentation. Integrated video call function, e-mail, SMS, surveys. Good support. Good booking, good integration with boka doktorn etc. Web-based, accessible from home.
Webdoc is user-friendly, functional, clear and easy to work with for those of us who provide specialised outpatient care. Multiple integrations make our work resource efficient, patient safe and easy. Carasent has been an excellent partner during the implementation process and in the development of integrations.
Ella Olsson at customer service is absolutely outstanding. No matter how much I ask, if I repeat myself, makes suggestions for improvement. She always answers with a godlike tone, thanks me for my patience (!), takes my comments to the developers, answers quickly. If she doesn't have an answer right away, she promises to get back to me as soon as she does, and DOES. Tip for other customer service managers: hire Ella for coaching on how to achieve extraordinary customer service. Incredibly service minded, actually never encountered anything like it. Impressed!
(and no, I'm not bought)
Reviews
Cons
Can not email. Does not work well on Iphone. Prescription module cumbersome. Could not transfer old journal.
It would have been desirable for patients to be able to see their booked appointments in 1177 and direct transfer of cases from 1177 to Webdoc. Enable summons letters to Kivra as an alternative to e-letters, enable automatic punching against the National Registry only on the patients you actively open, the possibility of automated waiting time reporting region Skåne and integration with Pasis. Enable electronic referral flow between Webdoc units and between several other medical record systems.
Some small adjustments in the system, but as long as Ella is with you as support, I stay. I think it will be great, the system has potential and is nicely designed.
