EasyPractice
vs
Bifrost Booking

Company size

Number of employees

Microenterprises (1-10)
Small businesses (11-100)
Medium-sized businesses (101-500)
Large companies (500+)
Microenterprises (1-10)
Small businesses (11-100)
Medium-sized businesses (101-500)
Large companies (500+)

Platform

Cloud service
Cloud service

Price information

Free trial
Module pricing
Subscription pricing
Licence pricing
Free trial
Module pricing
Subscription pricing
Licence pricing

Product features in Online Booking Software

Automatic reminders via SMS and email
Beauty industry focus
Conference and event industry focus
Customer database
Encrypted information
Group bookings
Hotel & restaurant industry focus
Integration-ready system
Marketplace for businesses
No-show fee
Payment function
Statistics and reports
Automatic reminders via SMS and email
Beauty industry focus
Conference and event industry focus
Customer database
Encrypted information
Group bookings
Hotel & restaurant industry focus
Integration-ready system
Marketplace for businesses
No-show fee
Payment function
Statistics and reports

Reviews

Pros

Ella Olsson at customer service is absolutely outstanding. No matter how much I ask, if I repeat myself, makes suggestions for improvement. She always answers with a godlike tone, thanks me for my patience (!), takes my comments to the developers, answers quickly. If she doesn't have an answer right away, she promises to get back to me as soon as she does, and DOES. Tip for other customer service managers: hire Ella for coaching on how to achieve extraordinary customer service. Incredibly service minded, actually never encountered anything like it. Impressed! (and no, I'm not bought)

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Reviews

Cons

Some small adjustments in the system, but as long as Ella is with you as support, I stay. I think it will be great, the system has potential and is nicely designed.

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