RMT+ Ärendehantering
vs
CANEA Workflow
RMT+ Ärendehantering
CANEA Workflow
Company size
Number of employees
Microenterprises (1-10)
Small business (11-100)
Medium-sized enterprises (101-500)
Large companies (500+)
Microenterprises (1-10)
Small business (11-100)
Medium-sized enterprises (101-500)
Large companies (500+)
Platform
Cloud service
Mobile app
Cloud service
Mobile app
Price information
Free trial
Price model module
Subscription price model
Price model license
Free trial
Price model module
Subscription price model
Price model license
Product features in Case Management Systems
360 view (oneview in real time)
Case & response templates
Chat support
Customer service management & support
Customize & model reports
Delegation & feedback of sub-cases
Deviation management
Digital forms & self-service
Helpdesk case management
Integration with ERP/ CRM
Inventory
Knowledge database
Mobile-friendly interface
Self-service portal
Service management
SLA & Escalation
Statistics & follow-up module
Triggers
Webhooks & API
360 view (oneview in real time)
Case & response templates
Chat support
Customer service management & support
Customize & model reports
Delegation & feedback of sub-cases
Deviation management
Digital forms & self-service
Helpdesk case management
Integration with ERP/ CRM
Inventory
Knowledge database
Mobile-friendly interface
Self-service portal
Service management
SLA & Escalation
Statistics & follow-up module
Triggers
Webhooks & API
Product features in Deviation Management System
API
Case history
Case status
GPS
Image support
Notifications
Offline management
Reading Quotes
Templates
API
Case history
Case status
GPS
Image support
Notifications
Offline management
Reading Quotes
Templates
Product features in Complaint Management System
API
Customer chats
Digital templates
Division of responsibilities
Follow-up in real time
My pages
Reports and statistics
Triggers
API
Customer chats
Digital templates
Division of responsibilities
Follow-up in real time
My pages
Reports and statistics
Triggers
Product features in Process Management Systems
API
Automated notifications
Dashboard
Deviation management
Division of labour
Handling of documents
Permissions
Process maps
Standardized symbols
API
Automated notifications
Dashboard
Deviation management
Division of labour
Handling of documents
Permissions
Process maps
Standardized symbols
RMT+ Ärendehantering
CANEA Workflow
