Zoho One
vs
APSIS One

What we value most is the ability to customise Zoho to suit our actual service processes and operational needs. Nordic CRM has helped us to develop and continuously improve a bespoke solution for managing service orders. They understand how our staff work in practice and can quickly translate new requirements into specific changes to the system’s forms, fields, workflows and user interface. The collaboration is flexible, solution-oriented and characterised by a good understanding of our business.

Nordic CRM is more than just a CRM provider to us. They are a long-term partner who understand our business and continuously help us to develop and optimise our Zoho solution. They work proactively and put forward suggestions for improvement that both meet our current needs and prepare the system for future requirements. Their support is exceptionally quick and efficient, and the team’s understanding of both Zoho and our business processes makes our collaboration run very smoothly.

"We're very pleased with the personalised follow-up we've received since the start. Responses come quickly and we have a permanent contact we can rely on. The training and onboarding phase was very thorough and well planned. We've also received business reviews along the way, where we can see how we're doing in relation to other companies and get recommendations on what we need to improve. When it comes to the tool itself, it works very well in relation to our needs. If we have needs that the platform does not cover, Apsis is also very positive about further developing it to meet our wishes.

Apsis is easy to use. We are a non-profit organisation and require a tool that is easy to get to grips with and start using, regardless of previous experience, so that new board members etc. can get started quickly. It works very well with Apsis.