Trilliant

What do you like most?

What I like most about Trilliant is its ability to create a strategic link to the development of the individual expert. The platform allows us to directly link our competence development objectives to our broader business strategy and the objectives of two different teams: Consulting & Projects and Small Development & Maintenance. Best of all, Trilliant's development discussion tool guides high-quality dialogue and encourages employees to reflect on their contribution to the business as a whole. In practice, this helps us move towards continuous competence management and provides management, front-line staff, teams and specialists themselves with a clear view of the progress of strategic competence development.

What do you like least?

There's really nothing bad to say. Of course, Trilliant is a relatively new service, so there have been some occasional minor glitches in the interface. However, these have only been minor hiccups that are quickly overcome. The service has shown continuous development and improvement during our time using it.

What business-critical problems do you feel Trilliant solves?

Trilliant is tackling a critical problem: linking strategy to skills development and engaging experts in strategic growth. The service creates a clear process and monitoring tools for the development of experts' competencies, helping to ensure that each employee understands his or her role in maintaining the company's competitiveness. This is vital to the success of our ambition to transform from a consultancy to a scalable technology company and to respond to the changing market environment.

What do you like most?

Customer service is very smooth and fast. I think this is a big plus in this day and age, where suggestions for improvement are taken on board, things are taken forward and help comes immediately. The content production tool is easy to use and intuitive, well suited to the decentralised content production model. The online course platform is clear and user-friendly thanks to the learning path structure.

What do you like least?

At least there is not yet much AI in the background to make role-specific recommendations or to facilitate the search for individual needs/themes. For the same reason, the system does not lend itself to language translations without manual work.

What business-critical problems do you feel Trilliant solves?

Agile production and reporting of in-house training and guidance, allowing training to be tracked at organisational level.

What do you like most?

Trilliant is sensibly sized for the needs of a small and medium-sized enterprise. Particularly good is the strong strategic focus on performance and competency management and the integration of multiple development tools on a single platform - also bringing cost-effectiveness.

What do you like least?

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What business-critical problems do you feel Trilliant solves?

Frontline staff need a clear way to set and monitor targets for performance and competences, and Trilliant does this. We can't develop everything we'd like to, so Trilliant's tight link to strategy is essential - it's how we prioritise actions correctly and see where we're going all the time. E-learning also helps with risk management by making it easy to track and verify the completion of important training (e.g. safety).