Telink

What do you like most?

Telink is very user-friendly and packed with features. Super fast technical support if something goes wrong or if we need to change something. I have never experienced support that is so fast. It's flexible in that you can control it both from your computer or phone. Our contact person at Amanda atTelebyrån is absolutely perfect and knowledge that is always available. Worth as much as possible!

What do you like least?

The only thing is that there are frequent updates that sometimes block a connection of calls.

What business-critical problems do you feel Telink solves?

Ease of customer management by ensuring that all calls go through and that there is always someone to take the calls. Before, customers were greeted by a busy signal, now they are connected to the next available person in the company. It's brilliant.

What do you like most?

Call out from private phone with the company number. Easy to use. Can add dialling keys. Can easily transfer to colleagues. See who is available. Will certainly even more when I used the app more.

What do you like least?

Fairly new to the app so may ask to return with feedback

What business-critical problems do you feel Telink solves?

What do you like most?

Telink's services are flexible, meaning they can be adapted to a company's growing needs. This was particularly important for those of us who are expanding or have varying communication needs depending on the season or campaigns. Telink also has secure communication solutions that meet our requirements and regulations. This is crucial for us as a company that needs to ensure that our communication systems are protected against data breaches and other security threats.

What do you like least?

Nothing special to remark on

What business-critical problems do you feel Telink solves?

Technical problems or unplanned downtime can be devastating for businesses, especially when they rely on telephony and PBX for day-to-day operations. Telink offers robust and reliable solutions that minimise the risk of downtime, ensuring business continuity.