Telavox
Telavox occurs in the following categories
Description of Telavox
Company size
What size of company is this software suitable for?
1-500+
Mobile app
Is there a mobile app?
Support
How can you contact the supplier?
Education
How can you train the customer?
Test period
Can I get a free trial?
Yes
No
What do others think of the software?
Reviews and ratings about Telavox
Ease of use
Cooperation with the supplier
Support and service
Range of functions
Customisation and flexibility
Integration
Value for money
How satisfied are you overall?
Manager/owner•
Medium enterprise (101-500)•
Verified person•
Sweden•
June 2025
What do you like most?
Fast feedback I have received so far.
What do you like least?
Nothing to point out
What business-critical problems do you feel Telavox solves?
We haven't had that many yet, but quick to respond/feedback although the problem is not solved yet, I know they are working on it.
Ease of use
Cooperation with the supplier
Support and service
Range of functions
Customisation and flexibility
Integration
Value for money
How satisfied are you overall?
Business Development Manager•
Medium enterprise (101-500)•
Verified person•
Sweden•
June 2025
What do you like most?
The knowledge, the simplicity
What do you like least?
The time it takes from support when you want help
What business-critical problems do you feel Telavox solves?
Telephony in general
Ease of use
Cooperation with the supplier
Support and service
Range of functions
Customisation and flexibility
Integration
Value for money
How satisfied are you overall?
Comment from software owner
Owner•
Microenterprises (1-10)•
Verified person•
Sweden•
April 2025
What do you like most?
Great service for our company with switchboard app that is easy to use. Good coverage and flawless implementation. Very satisfied with Telavox quality and support!
What do you like least?
Do not know
What business-critical problems do you feel Telavox solves?
Everything works smoothly! The app is very smooth to work in so me and my colleagues have finally got control over the calls that come in to us. I also like that I automatically get busy on the phone when I have a meeting in the Outlook calendar. Previous service was a lot of hassle, but Telavox solved everything and made a quick and smooth implementation.
Ease of use
Cooperation with the supplier
Support and service
Range of functions
Customisation and flexibility
Integration
Value for money
How satisfied are you overall?
Comment from software owner
Telavox occurs in the following categories
Telavox product features
Auto Dialers
Automatic re-inflation
Call recordings
Contact history
Dashboard
Forwarding
IVR (Interactive voice response)
Statistics and analysis
IP Telephony
Integration with CRM
Offers physical IP phones
Optional telephone exchange
Portering
SIP
Softphone
VoIP
AI Receptionist
Automated Call Handling
Booking and Calendar Integration
Chat and Email Integration
CRM Integration
Intelligent Voice Recognition
Multilingual Support
Reports and Analytics
Security and GDPR Compliance
Call Centre Software
Voice response
Voicemail
Calendar synchronization
Queue management
Recording of calls
Reports and statistics
Softphone
Voicemail menu with button selection
Business Phone System
Collective invoice for all subscriptions
Free calls
Free calls within the company
Free SMS
Global coverage
Save unused surfing time
Tele2's network
Telenor's network
Telia's network
Unlimited surfing as an option
Unlimited surfing included
Without commitment period
Call Forwarding Service
Answer
Calendar synchronisation
Forwarding of ongoing calls
Integration with business systems
Landline number
Opening hours
Operator independence
Queuing system
Response groups
Softphone
Speech menu with button selection
Voicemail
Cloud Telephone Exchange
Analytics and reporting
Call queue management
Call recording
Integration with CRM
Mobile app and softphone
Voicemail and call forwarding
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