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SuperOffice CRM

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Description of SuperOffice CRM

SuperOffice is your Nordic CRM provider and growth platform. With all standard applications connected to the same customer base, SuperOffice CRM combines all your customer-oriented processes - sales, marketing and customer service in a common technology stack.

Company size

What size of company is this software suitable for?

11-500

Mobile app

Is there a mobile app?

Support

How can you contact the supplier?

Education

How can you train the customer?

Test period

Can I get a free trial?

Yes

No

Software from the same supplier

What other software does the supplier have?

What do others think of the software?

Reviews and ratings about SuperOffice CRM

Ease of use

Cooperation with the supplier

Support and service

Range of functions

Customisation and flexibility

Integration

Value for money

How satisfied are you overall?

Managing Director

Small business (11-100)

Verified person

Denmark

September 2025

What do you like most?

Dashboards and the new AI features - helping me directly in the system. The new UI makes it easy to work with.

What do you like least?

A lot has happened in the system in the last year - so many of the challenges we faced are gone.

What business-critical problems do you feel SuperOffice CRM solves?

Creates an overview from A-Z and helps boost my sales.

Ease of use

Cooperation with the supplier

Support and service

Range of functions

Customisation and flexibility

Integration

Value for money

How satisfied are you overall?

Super user

Microenterprises (1-10)

Verified person

Denmark

November 2024

What do you like most?

I'm quite happy with the marketing module and the ability to have beautiful mailings and sign-up forms that can be sent out segmented by committee and project. The sign-up forms and subsequent automation in relation to mailings is quite structured. The system also does a great job with surveys, presenting the results immediately in beautiful charts. The dashboard and search options provide good opportunities to segment and analyse target groups/segments. The integration with Outlook is good. The templates and lists are well-functioning and easy to manage, so all emails and documents that are used regularly are ready for all users.

What do you like least?

This is not a disadvantage, but as with all other systems, you have to think carefully about how you use the system as an organisation if you want to make the most of the functionality, but it requires some geekiness. I hope that development continues on the standard solution and not just new modules.

What business-critical problems do you feel SuperOffice CRM solves?

Managing members and member counselling, recruitment, information to segments, course registrations, surveys, overview. Excited to see what AI will do for us in the system in the future.

Ease of use

Cooperation with the supplier

Support and service

Range of functions

Customisation and flexibility

Integration

Value for money

How satisfied are you overall?

Commercial Project Manager

Small business (11-100)

Verified person

Denmark

August 2024

What do you like most?

The agile system, good introduction and support

What do you like least?

As it is a large and agile solution, a large amount of set up work is of course included - but can be purchased

What business-critical problems do you feel SuperOffice CRM solves?

Customer relations, Complaints handling

Ease of use

Cooperation with the supplier

Support and service

Range of functions

Customisation and flexibility

Integration

Value for money

How satisfied are you overall?

SuperOffice CRM product features

CRM System

API integration

Calendar integration & reminder

Call directly from CRM

Call lists

Contact/ prospect handling

Create documents & agreements

Dashboard - Sales overview

E-mail campaigns

e-signature

Education

Integrated sales processes

Lead generation via the web

Lead Score

Pipe management

Quote configurator/CPQ

Reminder

Retailers

Sales forecasts & data

Send newsletter from CRM

Social media integration

Track leads

E Signing Software

API

Branding of templates

Chat function

Editing tools

KPI & analysis dashboard

Multiple identification methods

Marketing Tools

Analysis & reports

Analysis of active customers & prospects

Automated flows

Avoiding spam filters

Create campaigns

Create form

Design templates

E-mail marketing

lead management

Lead Score

Mobile marketing/ SMS

Personalised communication

Segment flows

Smart recommendations/ AI

Split testing/ A-B

Tools for building website

Quote And Invoice Software

Customer register

Digital signing

Integration modules

Offer as PDF

Offers for invoices

Overview of offers

Quotation templates

Send via E-mail

CRM For Field Sales

Budget forecast

Case management

Customer signing in the field

Data transfers

Interaction tracking

Manage leads

Personal profiles

Territory management

Email Marketing

A/B test

Customizable design

Drag & drop function

Link to online store

marketing automation

Mobile-friendly

Personalised mailings

Reports & Analysis

Segmentation function

Templates

Transactional mail

Welcome email to new customers

Lead Generation Tools

360 degree customer knowledge

Analyses and reports

Chat solution

Exploration tools

Identify web visitors (IP-tracking)

Lead Management

Lead Score

Outbound marketing

Triggers

Customer Success System

Automated analyses and reports

Customer 360

Customer Health Scores

Dashboard

Integration modules

Synchronization with E-mail

Contract Management System

Automatic reminders

Contract overview

Contract review tools

Contract templates

Search function

Marketing Automation

Create form

Lead generation

Lead Score

Personalised communication

Scheduling events

Segment flows

Split testing / a-b

Webhook

Sales Support

Calendar integration and reminders

Contact and prospect handling

Creating documents and agreements

Dashboard

E-mail campaigns

Pipe management

Sales forecasts

Statistics and reports

Complaint Management System

API

Customer chats

Follow-up in real time

My pages

Reports and statistics

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