SuperOffice CRM

What do you like most?

Dashboards and the new AI features - helping me directly in the system. The new UI makes it easy to work with.

What do you like least?

A lot has happened in the system in the last year - so many of the challenges we faced are gone.

What business-critical problems do you feel SuperOffice CRM solves?

Creates an overview from A-Z and helps boost my sales.

What do you like most?

I'm quite happy with the marketing module and the ability to have beautiful mailings and sign-up forms that can be sent out segmented by committee and project. The sign-up forms and subsequent automation in relation to mailings is quite structured. The system also does a great job with surveys, presenting the results immediately in beautiful charts. The dashboard and search options provide good opportunities to segment and analyse target groups/segments. The integration with Outlook is good. The templates and lists are well-functioning and easy to manage, so all emails and documents that are used regularly are ready for all users.

What do you like least?

This is not a disadvantage, but as with all other systems, you have to think carefully about how you use the system as an organisation if you want to make the most of the functionality, but it requires some geekiness. I hope that development continues on the standard solution and not just new modules.

What business-critical problems do you feel SuperOffice CRM solves?

Managing members and member counselling, recruitment, information to segments, course registrations, surveys, overview. Excited to see what AI will do for us in the system in the future.

What do you like most?

The agile system, good introduction and support

What do you like least?

As it is a large and agile solution, a large amount of set up work is of course included - but can be purchased

What business-critical problems do you feel SuperOffice CRM solves?

Customer relations, Complaints handling