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Sinch

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Sinch occurs in the following categories

Description of Sinch

Sinch is a global company specialising in cloud-based communication solutions for businesses. They offer a range of SMS, voice, video, email and verification services to improve customer communications and streamline interactions between businesses and their customers. With a platform that supports multi-channel communication, Sinch helps businesses create more personalised and engaging customer experiences. Their technology enables direct and secure communication across global networks, giving businesses the ability to reach out to customers anywhere and on their preferred communication platforms

Who is Sinch suitable for?

Sinch's services are ideal for a wide range of businesses and organisations seeking to improve their customer engagement and communications efficiency. They are particularly suitable for medium to large enterprises and multinational organisations that need robust, scalable communications solutions to handle large volumes of messages and calls globally, but also telecommunications operators and service providers looking to maximise their infrastructure and streamline their operations with advanced communications services. In addition, e-commerce platforms and retailers that need to automate and personalise customer communications through different stages of the customer journey, from marketing to support.

Company size

What size of company is this software suitable for?

11-500+

Support

How can you contact the supplier?

What do others think of the software?

Reviews and ratings about Sinch

Ease of use

Cooperation with the supplier

Support and service

Range of functions

Customisation and flexibility

Integration

Value for money

How satisfied are you overall?

Kommunikation på flera marknader med SMS/Whatsapp

Kommunikationsansvarig

Stort företag (500+)

Verified person

Sweden

April 2024

What do you like most?

Relativt enkelt att använda och att vi kan kommunicera i många olika kanaler på flera marknader med bra överblick. Verkar vara ganska lika andra alternativ vi sett över.

What do you like least?

Haft lite problem med supportärenden, men i stort fungerat som det ska. Var inte det billigaste alternativet när vi såg över det meen verkade bäst för oss.

What business-critical problems do you feel Sinch solves?

Internationell kommunikation i flera kanaler.

Ease of use

Cooperation with the supplier

Support and service

Range of functions

Customisation and flexibility

Integration

Value for money

How satisfied are you overall?

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for this company?

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Sinch occurs in the following categories

Sinch product features

Cpaas

API integration

Supports RCS

Supports SMS

Omnichannel

Analytics and Reporting

Automation and Workflow Management

Customer Data Management and Segmentation

Integration of Multiple Communication Channels

Personalization

Rich Content

Unified Customer Communication Across Channels

Rich Communication Services

API Integration for SMS Broadcasting

Global SMS Broadcast

SMS Authentication

SMS for Customer Support

SMS Marketing for Engagement

SMS-notices

SMS-notifications

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