RingCentral Engage Voice
RingCentral Engage Voice occurs in the following categories
Description of RingCentral Engage Voice
RingCentral Engage Voice is an automated dialling system that allows employees to connect with many more customers per hour. Agents have easy access to all customer information so they are prepared for every call. Using the IVR feature, customers can call back at any time and interact with the system according to their specific needs. All calls can be recorded and analysed, and you can keep an eye on all the data using RingCentral's analytical dashboards.
Who is RingCentral Engage Voice suitable for?
Both medium and large businesses across a range of industries benefit from RingCentral Engage Voice for their contact centre needs.
Company size
What size of company is this software suitable for?
101-500+
Support
How can you contact the supplier?
Test period
Can I get a free trial?
Yes
No
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RingCentral Engage Voice?
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RingCentral Engage Voice occurs in the following categories
RingCentral Engage Voice product features
Auto Dialers
Automatic re-inflation
Call recordings
Campaigns
Contact history
Dashboard
Forwarding
IVR (Interactive voice response)
Statistics and analysis
Call Centre Software
Voice response
Voicemail
Calendar synchronization
Queue management
Recording of calls
Reports and statistics
Softphone
Voicemail menu with button selection
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