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OMNITRACKER ITSM Center

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OMNITRACKER ITSM Center occurs in the following categories

Description of OMNITRACKER ITSM Center

OMNITRACKER IT Service Management Centre is an ITIL-based helpdesk and service management system with extensive automation, SLA control and BI reporting. It is flexibly customisable and structured as a modular platform.

Who is OMNITRACKER ITSM Center suitable for?

Suitable for medium-sized to large companies, public authorities, service providers and corporations with complex IT service, customer or internal support requirements.

Company size

What size of company is this software suitable for?

101-500+

Support

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OMNITRACKER ITSM Center occurs in the following categories

OMNITRACKER ITSM Center product features

Helpdesk Systems

Automated case management

Dashboard with live tracking

Deviation management

Division of responsibilities

External HelpDesk

Integration support

Internal HelpDesk

Knowledge bank

Permission management

Priority function

Reminder function

SLA management

Statistics & Monitoring

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