OMNITRACKER ITSM Center
OMNITRACKER ITSM Center occurs in the following categories
Description of OMNITRACKER ITSM Center
OMNITRACKER IT Service Management Centre is an ITIL-based helpdesk and service management system with extensive automation, SLA control and BI reporting. It is flexibly customisable and structured as a modular platform.
Who is OMNITRACKER ITSM Center suitable for?
Suitable for medium-sized to large companies, public authorities, service providers and corporations with complex IT service, customer or internal support requirements.
Company size
What size of company is this software suitable for?
101-500+
Support
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OMNITRACKER ITSM Center occurs in the following categories
OMNITRACKER ITSM Center product features
Helpdesk Systems
Automated case management
Dashboard with live tracking
Deviation management
Division of responsibilities
External HelpDesk
Integration support
Internal HelpDesk
Knowledge bank
Permission management
Priority function
Reminder function
SLA management
Statistics & Monitoring
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