Lynes
Lynes occurs in the following categories
Description of Lynes
Company size
What size of company is this software suitable for?
1-500+
Mobile app
Is there a mobile app?
Support
How can you contact the supplier?
Education
How can you train the customer?
Test period
Can I get a free trial?
Yes
No
What do others think of the software?
Reviews and ratings about Lynes
Ease of use
Cooperation with the supplier
Support and service
Range of functions
Customisation and flexibility
Integration
Value for money
How satisfied are you overall?
Partners•
Microenterprises (1-10)•
Verified person•
Sweden•
August 2025
What do you like most?
Lynes switchboard
What do you like least?
That everything is not web-based as before. Where we could manage everything from our customers, to quotes, contracts, etc.
What business-critical problems do you feel Lynes solves?
Functioning switchboard, good support and scalability
Ease of use
Cooperation with the supplier
Support and service
Range of functions
Customisation and flexibility
Integration
Value for money
How satisfied are you overall?
CEO•
Small business (11-100)•
Verified person•
Sweden•
August 2025
What do you like most?
The development is moving forward at a rapid pace. Feels like a modern solution that understands the needs and what will be important functions in the future for companies. Like that it is more than "just" switchboard services and can cover more needs.
What do you like least?
Tested all the gears and today there is nothing I do not like.
What business-critical problems do you feel Lynes solves?
All services linked to classic switchboard functions are standard. In addition, there are smart functions such as Survey, web chat and AI agents that make it easier for the company. The fact that everything is gathered in the same platform is an advantage and streamlines for us.
Ease of use
Cooperation with the supplier
Support and service
Range of functions
Customisation and flexibility
Integration
Value for money
How satisfied are you overall?
Site Manager and Finance Manager•
Small business (11-100)•
Verified person•
Sweden•
August 2025
What do you like most?
The system is very user-friendly and smooth for both users and administrators. The switchboard is modern and mobile-friendly, making it easy to handle calls. I also appreciate the fast and helpful support.
What do you like least?
A few times a week the app updates when you open it and it takes about 30 seconds. Completely understandable and good that it is being developed, so the only negative is really that you stress yourself out as soon as you need to wait for something and has nothing to do with the app.
What business-critical problems do you feel Lynes solves?
Lynes has helped us to ensure availability to our customers with different call groups and that every call is captured. The system makes it easy to manage call flows and adapt the switchboard to our working methods, both during office hours and outside. Easy to follow call logs and statistics.
Ease of use
Cooperation with the supplier
Support and service
Range of functions
Customisation and flexibility
Integration
Value for money
How satisfied are you overall?
Lynes occurs in the following categories
Lynes product features
IP Telephony
ATA box requirements
Binding time
Integration with CRM
Notice period
Optional telephone exchange
Portering
Porting fee
SIP
Softphone
VoIP
AI Receptionist
Automated Call Handling
Booking and Calendar Integration
Chat and Email Integration
CRM Integration
Intelligent Voice Recognition
Multilingual Support
Reports and Analytics
Security and GDPR Compliance
Call Centre Software
Voice response
Voicemail
Calendar synchronization
Queue management
Recording of calls
Reports and statistics
Softphone
Voicemail menu with button selection
Business Phone System
Collective invoice for all subscriptions
Free calls
Free calls within the company
Free SMS
Global coverage
Tele2's network
Telenor's network
Telia's network
Three nets
Unlimited surfing as an option
Unlimited surfing included
Without commitment period
Call Forwarding Service
Answer
Calendar synchronisation
Forwarding of ongoing calls
Integration with business systems
Landline number
Opening hours
Operator independence
Queuing system
Response groups
Softphone
Speech menu with button selection
Voicemail
Cloud Telephone Exchange
Analytics and reporting
Call queue management
Call recording
Integration with CRM
Mobile app and softphone
Voicemail and call forwarding
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