LiveAgent
LiveAgent occurs in the following categories
Description of LiveAgent
Company size
What size of company is this software suitable for?
1-500+
Support
How can you contact the supplier?
Test period
Can I get a free trial?
Yes
No
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LiveAgent occurs in the following categories
LiveAgent product features
Helpdesk Systems
Automated case management
Dashboard with live tracking
Deviation management
Division of responsibilities
External HelpDesk
Integration support
Internal HelpDesk
Knowledge bank
Permission management
Priority function
Reminder function
SLA management
Statistics & Monitoring
Live Chat System
Chat history
Customer information
Integration modules
Overall Dashboard
Proactive chat
Response templates
Track visitor activity
VideoChat
Auto Dialers
Automatic re-inflation
Call recordings
Contact history
Dashboard
Forwarding
IVR (Interactive voice response)
Statistics and analysis
Customer Service System
Case status
Handling time
Livechat
Phone
Priority function
Self-help
Smart division of labour
Standard reply
Statistics and reports
Tickets
Complaint Management System
API
Customer chats
Follow-up in real time
My pages
Reports and statistics
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software suit me?
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